I don’t think you could personally call it “an appalling company” from your own single experience.
Oddly enough, I didn't have time to poll a statistically significant number of customers, then emperically test the data.! In my opinion....any company that repeatedly lies to a customer and then can't even fulfill the order, is an appalling company. Sorry I can't access the World's collective consciousness and give a wider opinion.
“Has anyone else had problems with Suttons? Judging by review sites, I would say a lot of people.”
Your words.
Correct. Out of thousands of reviews, a lot of people have. How long have you worked for them? Very odd how you're so lit about it, and somehow trying to blame the customer who had a bad experience, and not the company!
So come on here and have a rant if it makes you feel better … you’re entitled to your own opinion … but so are all the other members of the forum.
However trying to provoke an argument on here isn’t going to help you or anyone else … so I suggest you post your reviews on appropriate websites then learn from experience and take your custom elsewhere.
If I’m tempted to buy from a business I’ve not dealt with, I seek advice from forum members before deciding whether or not to place an order.
It works for me … 😊
Gardening in Central Norfolk on improved gritty moraine over chalk ... free-draining.
So come on here and have a rant if it makes you feel better … you’re entitled to your own opinion … but so are all the other members of the forum.
However trying to provoke an argument on here isn’t going to help you or anyone else … so I suggest you post your reviews on appropriate websites then learn from experience and take your custom elsewhere.
If I’m tempted to buy from a business I’ve not dealt with, I seek advice from forum members before deciding whether or not to place an order.
It works for me … 😊
I've tried to provoke no argument. I simply posted my post, from my real world experience with Suttons. That is all. Utterly bizarre anyone has a problem with that. But highly suspicious also! I will continue to post on here all the same. I view it an appropriate place. Thanks.
Says the person who made an account on here to just post bad reviews of a company without them being able to defend themselves. No offense but I'm sure you can see how your lack of any kind of reputation on here might lead people to think your motives may be questionable. A rival company could do the same, for example, just to damage Sutton's brand. We only have your word that this transaction ever existed.
If you can keep your head, while those around you are losing theirs, you may not have grasped the seriousness of the situation.
Says the person who made an account on here to just post bad reviews of a company without them being able to defend themselves. No offense but I'm sure you can see how your lack of any kind of reputation on here might lead people to think your motives may be questionable. A rival company could do the same, for example, just to damage Sutton's brand. We only have your word that this transaction ever existed.
You seem to have no problem with a gardening company advertising stock they don't have, taking money for stock they don't have, then lying multiple times to a customer.
But you do have a problem however, with a Gardener complaining about a Gardening Company.........on a gardening website. Odd!
Gardeners World forum invigilators requested Suttons own Order number from me, to allow my original post to remain. It was supplied and my post clearly remains!
Posts
In my opinion....any company that repeatedly lies to a customer and then can't even fulfill the order, is an appalling company.
Sorry I can't access the World's collective consciousness and give a wider opinion.
Weird how it's somehow my fault. Bad me. 🤣
Your words.
How long have you worked for them?
Very odd how you're so lit about it, and somehow trying to blame the customer who had a bad experience, and not the company!
Gardening in Central Norfolk on improved gritty moraine over chalk ... free-draining.
Utterly bizarre anyone has a problem with that. But highly suspicious also! I will continue to post on here all the same. I view it an appropriate place. Thanks.
But you do have a problem however, with a Gardener complaining about a Gardening Company.........on a gardening website.
Odd!
Gardeners World forum invigilators requested Suttons own Order number from me, to allow my original post to remain. It was supplied and my post clearly remains!