My younger daughter works for the Co op @Lyn , and they now do little deliveries. It's excellent. I made a point of contacting them to say how great it had been, and how lovely the boy was who delivered, although it's not their own drivers. He apologised for being late... it was about 3 minutes past the time stated for the delivery. I think it's the very least people can do, and I make a point of doing it when I've had good service. It's all too common for folk to complain about every little thing, but they should also be thanking companies when they've had good service. It takes 2 minutes to send an email. I once sent an email to a company I ordered some hardware from. They emailed me back and said it had made their day in the office, and as it was a Friday, it had cheered them all up after a tough week.
It's a place where beautiful isn't enough of a word....
I live in west central Scotland - not where that photo is...
Small acts of kindness are a way I was given to help fight depression. If you say something nice to someone, and they smile, or thank you, it has a very pronounced effect on your mood.
How can you lie there and think of England When you don't even know who's in the team
We've had a few deliveries from Waitrose recently and the drivers are always really happy and friendly. Loads of substitutions lately but the replacements have always been interesting and good quality. It's a marked changed from how downbeat some of the drivers have been from other supermarkets and it makes you wonder about how they treat their staff. I'm always surprised that people get arsey with the drivers for stuff that they obviously don't control though.
If you can keep your head, while those around you are losing theirs, you may not have grasped the seriousness of the situation.
Agree with all of the above, those men have worked through all this to bring us food, doesn’t hurt to show appreciation. There was probably a time when they’d have loved to stay home and shield. They worked through.
Gardening on the wild, windy west side of Dartmoor.
Indeed @Lyn. @punkdoc - I understand that only too well. Some people seem to find it very difficult to just nod and smile when someone is polite or thoughtful. What an ugly, ungrateful society we've become.
It's a place where beautiful isn't enough of a word....
I live in west central Scotland - not where that photo is...
We've had a few deliveries from Waitrose recently and the drivers are always really happy and friendly. Loads of substitutions lately but the replacements have always been interesting and good quality. It's a marked changed from how downbeat some of the drivers have been from other supermarkets and it makes you wonder about how they treat their staff. I'm always surprised that people get arsey with the drivers for stuff that they obviously don't control though.
We don't get our food delivered, for reasons I won't bore you with, we have a really good 'click and collect' service at our local SM which doesn't involve going in to the shop, so OH has been doing that since lockdown#2 when we were becoming uncomfortable about going inside the shop. They've been brilliant. Same principle as delivery, just it only goes as far as the car park. Substitutions are still an adventure
Gardening on the edge of Exmoor, in Devon
“It's still magic even if you know how it's done.”
No deliveries here either and I haven't used click and collect because the items available on that listing were not a wide enough range to cover our needs and eating habits. When the first lockdown was announced here we were limited to going 1km away from home for exercise and had to carry a paper saying why we were out and about for everything including essential work, doctor, dentist, vet or exercise.
I always thanked the security staff at the SM complex and the people who sprayed the trolleys and the cashiers for being there to serve their customers because I really was grateful. After all, if I do something exceptional or kind or just pleasing, a smile and a thank you make me feel good so why wouldn't retail and delivery staff enjoy the same courtesy?
Vendée - 20kms from Atlantic coast.
"The price good men (and women) pay for indifference to public affairs is to be ruled by evil men (and women)."
Posts
I don’t get out much.
I think it's the very least people can do, and I make a point of doing it when I've had good service. It's all too common for folk to complain about every little thing, but they should also be thanking companies when they've had good service. It takes 2 minutes to send an email.
I once sent an email to a company I ordered some hardware from. They emailed me back and said it had made their day in the office, and as it was a Friday, it had cheered them all up after a tough week.
I live in west central Scotland - not where that photo is...
When you don't even know who's in the team
S.Yorkshire/Derbyshire border
There was probably a time when they’d have loved to stay home and shield. They worked through.
@punkdoc - I understand that only too well. Some people seem to find it very difficult to just nod and smile when someone is polite or thoughtful. What an ugly, ungrateful society we've become.
I live in west central Scotland - not where that photo is...
“It's still magic even if you know how it's done.”
I always thanked the security staff at the SM complex and the people who sprayed the trolleys and the cashiers for being there to serve their customers because I really was grateful. After all, if I do something exceptional or kind or just pleasing, a smile and a thank you make me feel good so why wouldn't retail and delivery staff enjoy the same courtesy?