We had a spell back in August when engineers came out 8 times in 5 weeks. Eventually we were told we'd have to switch back from fibre to copper to get a reliable connection. So we did that and true enough, our speed went up (go figure - who knew that 'infinity' is actually less than 2km?). Anyway, that was OK until it started raining again. 2 weeks ago my tether finally snapped and I took the massive step of phoning them.....
Play some hold music for 20 minutes in order to get the full effect......
And they tested the line. No fault, Check the broadband. Oh yes we can see a problem. Engineer will come out on Tuesday. So I postpone a meeting, the dogs are restricted to a short walk in order not to miss him. No show.
A week later I have summoned the energy to try again. This time with online chat to avoid the 'music'. Oh I'm sorry. It seems they got mixed up and there was a network fault but they haven't cleared yours properly. I need to run the tests again. (at this point I went to the loo, made a cup of tea, had a long conversation on my mobile with a client). Oh yes - good news! (he honestly said that - I'm not making it up) - the engineer will come out on Tuesday and it won't cost you anything! Fine, I say. Just give me a minute he says...…………………………………………………..actually there are no appointments on Tuesday, would Thursday morning be OK? Fine. Just give me a minute...……………………………………………………………………………………………………….sorry, there are no appointments on Thursday morning. Thursday afternoon? YES JUST BOGGING GET ON WITH IT. Ok, just give me a minute...…………………………………………………...that's all booked for you. Can I help you with anything else? No. Go away.
In the course of that conversation, our internet dropped out 8 times.
So. Wednesday, rush back from the SM to be sure of being in. 5 hours later, no show.
This afternoon, I gathered my most patient resilience, and went online again. 'Oh I'm very sorry, just let me check...…………………………..due to a technical problem, the message was not sent to the engineer. I'll have to run the tests again and raise a new fault. Last time you ran tests, it wiped out my internet......oh that's OK. Well it isn't really...…………………………………………………………………………..internet drops out completely and we are disconnected. So, when it comes back, I go back on again. 'I got cut off'. Oh I'm sorry, I just need to run some checks. So I send him all of the security question responses and he says 'give me a minute...………………………………………………………..and the internet drops out.
They are supposed to be coming tomorrow morning. I'll believe it when I see it.
PS. Don't call me Shirley
Gardening on the edge of Exmoor, in Devon
“It's still magic even if you know how it's done.”
Ouch!!! Stay off it!!! Put it up for the rest of the day and let it begin to heal!!! The fact that the throbbing goes away when you’re not walking on it is your body telling you something! 😉
Those blade things are lethal.😨 You can get things a bit like a cheese grater only finer from Boots the Chemist. In future use one of those and a pumice stone 🦶 ... sooo much safer (and they do the job better too).
Now sit down and put your feet up 🛋 ☕️ 🍪 😊
Gardening in Central Norfolk on improved gritty moraine over chalk ... free-draining.
I went out to prepare the soil for sowing broad beans, only to find they are tender white kidney beans that need sowing in spring. Need another pair of reading glasses for th eseeds box then.
Meanwhile, it is 25C outside and sunny and warm and som ebloody eejit has lit a bonfire so we've had to close all our window and I've decided to potter indoors cos of the smell.
Grumpy Obxx.
Agree with Dove. Daily scrub in the shower with a foot pumice is much better for feet.
Vendée - 20kms from Atlantic coast.
"The price good men (and women) pay for indifference to public affairs is to be ruled by evil men (and women)."
Posts
Anyway, that was OK until it started raining again. 2 weeks ago my tether finally snapped and I took the massive step of phoning them.....
Play some hold music for 20 minutes in order to get the full effect......
And they tested the line. No fault, Check the broadband. Oh yes we can see a problem. Engineer will come out on Tuesday. So I postpone a meeting, the dogs are restricted to a short walk in order not to miss him. No show.
A week later I have summoned the energy to try again. This time with online chat to avoid the 'music'. Oh I'm sorry. It seems they got mixed up and there was a network fault but they haven't cleared yours properly. I need to run the tests again. (at this point I went to the loo, made a cup of tea, had a long conversation on my mobile with a client). Oh yes - good news! (he honestly said that - I'm not making it up) - the engineer will come out on Tuesday and it won't cost you anything! Fine, I say. Just give me a minute he says...…………………………………………………..actually there are no appointments on Tuesday, would Thursday morning be OK? Fine. Just give me a minute...……………………………………………………………………………………………………….sorry, there are no appointments on Thursday morning. Thursday afternoon? YES JUST BOGGING GET ON WITH IT. Ok, just give me a minute...…………………………………………………...that's all booked for you. Can I help you with anything else? No. Go away.
In the course of that conversation, our internet dropped out 8 times.
So. Wednesday, rush back from the SM to be sure of being in. 5 hours later, no show.
This afternoon, I gathered my most patient resilience, and went online again. 'Oh I'm very sorry, just let me check...…………………………..due to a technical problem, the message was not sent to the engineer. I'll have to run the tests again and raise a new fault. Last time you ran tests, it wiped out my internet......oh that's OK. Well it isn't really...…………………………………………………………………………..internet drops out completely and we are disconnected.
So, when it comes back, I go back on again. 'I got cut off'. Oh I'm sorry, I just need to run some checks. So I send him all of the security question responses and he says 'give me a minute...………………………………………………………..and the internet drops out.
They are supposed to be coming tomorrow morning. I'll believe it when I see it.
PS. Don't call me Shirley
“It's still magic even if you know how it's done.”
Gardening in Central Norfolk on improved gritty moraine over chalk ... free-draining.
A valium sandwich is what you need.
At the last house, we had what they call a 'damp exchange'.
Titter ye not.
I live in west central Scotland - not where that photo is...
They didn't turn up.
sigh
“It's still magic even if you know how it's done.”
Gardening in Central Norfolk on improved gritty moraine over chalk ... free-draining.
Those blade things are lethal.😨 You can get things a bit like a cheese grater only finer from Boots the Chemist. In future use one of those and a pumice stone 🦶 ... sooo much safer (and they do the job better too).
Now sit down and put your feet up 🛋 ☕️ 🍪 😊
Gardening in Central Norfolk on improved gritty moraine over chalk ... free-draining.
Meanwhile, it is 25C outside and sunny and warm and som ebloody eejit has lit a bonfire so we've had to close all our window and I've decided to potter indoors cos of the smell.
Grumpy Obxx.
Agree with Dove. Daily scrub in the shower with a foot pumice is much better for feet.