But Hosta you do only do two days a week in a van, lorry drivers mustn’t go over their hours for health and safely reasons, and 5 days a week is plenty for a driver, if they had an accident through tiredness, we’d all be first to say they should put have been driving for so long. I think Taco’s in the lorry was the best thing ever, coming from a lorry driving family, my dad would drive for silly, silly hours to get to destinations and come home absolutely knackered.
Employ more drivers and spread them out over 7 days????? Why have all the lorries sitting empty at the yard on a Sunday?
Then the price would go up. You could always dip your tank and order 2 weeks before you need it. our delivery man comes almost next day, the most 3 days. Delivery free and a good discount over 900 Lts
Gardening on the wild, windy west side of Dartmoor.
so who benefits when customers go to another supplier who can deliver in a window shorter than 10 days? certainly not the company with a yard full of trucks sitting idle on a Sunday. t's hardly beyond the wit of man to organise a 7 day rota. Supermarkets, filling stations, pubs etc etc all manage it, or maybe these should all shut on Sunday too?
Who cares? It's like anything else - take your custom where you get service and or quality. The ones losing customers will wake up one day or go under. After a problem with our fuel suppliers in Belgium years ago I said OK, terminate the contract and I'll go to another company which values its customers. They then offered me a deal I was happy to accept.
Vendée - 20kms from Atlantic coast.
"The price good men (and women) pay for indifference to public affairs is to be ruled by evil men (and women)."
the silly mare on the phone said it was because of time lost due the bad weather last week. It was only 2 days, a day and a half really , as it only became bad after lunch on Thursday. Waitrose managed to get all their vans out on Saturday driving the same roads the oil suppliers would use.
They'll use whatever justification they can think of but the fact remains you're not a happy customer. See if someone else can deliver sooner then be sure to tell her manager why you've cancelled your order.
Vendée - 20kms from Atlantic coast.
"The price good men (and women) pay for indifference to public affairs is to be ruled by evil men (and women)."
the silly mare on the phone said it was because of time lost due the bad weather last week. It was only 2 days, a day and a half really , as it only became bad after lunch on Thursday. Waitrose managed to get all their vans out on Saturday driving the same roads the oil suppliers would use.
If you’re short you can take a 5 gallon can to Lanes and he’ll fill it for you.
Gardening on the wild, windy west side of Dartmoor.
the silly mare on the phone said it was because of time lost due the bad weather last week. It was only 2 days, a day and a half really , as it only became bad after lunch on Thursday. Waitrose managed to get all their vans out on Saturday driving the same roads the oil suppliers would use.
If you’re short you can take a 5 gallon can to Lanes and he’ll fill it for you.
I'm not short, and I'm not going to run out, I just can't understand why they can't get organised enough to deliver more promptly than 10 days away.
Many firms these days are barely scraping by, and increasing their working week from 5 to 6 or 7 day working simply increases their overheads without increasing income. I'm guessing that it takes some months to use the content of a fuel tank, so maybe they assume that customers will order in plenty time.
If they have lost 2 days of deliveries it doesn't just take 2 days to catch back up, assuming they have full order books. They will have to add a couple of deliveries to each driver over a week or more to clear the backlog.
Hosta, I think you're being a tad unreasonable since it's not urgent. Country living means customers spread over a greater territory and yes, for small businesses, there are time and financial constraints. Waitrose is huge yet has tight margins so imagine what a smaller concern has to deal with. If you don't like it, change suppliers. If it's not critical, cut them some slack and remember to make sure all future orders are done 2 to 3 weeks before you run out.
Our oil has been delivered - 10 days delay cos we weren't available on Friday for an earlier delivery - and OH has been online to find out about ignition buttons so CH now working. No air lock and no gunge from the bottom of the tank gumming up the works. Lucky OH.
Vendée - 20kms from Atlantic coast.
"The price good men (and women) pay for indifference to public affairs is to be ruled by evil men (and women)."
Posts
You could always dip your tank and order 2 weeks before you need it.
our delivery man comes almost next day, the most 3 days. Delivery free and a good discount over 900 Lts
t's hardly beyond the wit of man to organise a 7 day rota. Supermarkets, filling stations, pubs etc etc all manage it, or maybe these should all shut on Sunday too?
Waitrose managed to get all their vans out on Saturday driving the same roads the oil suppliers would use.
Our oil has been delivered - 10 days delay cos we weren't available on Friday for an earlier delivery - and OH has been online to find out about ignition buttons so CH now working. No air lock and no gunge from the bottom of the tank gumming up the works. Lucky OH.