No, where'd you get that info from....as from as I'm aware its still very much law. At no point in class did our tutor say that The Trade Descriptions Act no longer existed.
You are correct Marshmello, it still exists in small bits but the bulk of it has been superceded by CPRs, I didn't want to go into too much detail.
The wider point is that TDA and CPR are criminal legislation, the problems being highlighted here are civil law issues and are covered by the Regulations I mentioned. No one is going to prosecute T&M for selling tatty plants but we have rights as individuals under civil law.
This doesn't apply to Scotland for you Beechgrovers up there, can't help you with Scottish law I'm afraid.
I would have thought that this would fall under The Sale of Goods Act, ie, not fit for purpose. That's what I always quote when complaining about goods that are not up to scratch, as advised by the Consumer Advice bods.
Sale and Supply of Goods and Services Act codifies civil law but enforcement bodies can't bring prosecutions under it. You can use it as a basis for an action in the Civil Courts but have to take that yourself. You are quite right to quote it when you are in dispute with a trader but bringing an action is far from straightforward, for example an independent expert, acceptable to both parties, would have to be appointed to decide whether the goods were "fit for purpose". That would be quite tricky unless it was done immediately as plants obviously change/deteriorate quickly.
I have similar problem with Thompson & Morgan. We ordered climbing plant from them three months ago. They keep putting back delivery now three times and still nothing. They don't respond to emails We even sent one to the Chief Exec, no response at all. My wife is calling them tomorrow to cancel and request a refund. This firm will not get any more business form us again!!
Peter, if you have facebook, make a complaint on their facebook page. It seems to get faster action. They don't like the bad publicity, although they get a lot on here. I think there is even a thread on Thompson and Morgan bad service.
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You are correct Marshmello, it still exists in small bits but the bulk of it has been superceded by CPRs, I didn't want to go into too much detail.
The wider point is that TDA and CPR are criminal legislation, the problems being highlighted here are civil law issues and are covered by the Regulations I mentioned. No one is going to prosecute T&M for selling tatty plants but we have rights as individuals under civil law.
This doesn't apply to Scotland for you Beechgrovers up there, can't help you with Scottish law I'm afraid.
I see Tall Paul. Cheers
I would have thought that this would fall under The Sale of Goods Act, ie, not fit for purpose.
That's what I always quote when complaining about goods that are not up to scratch, as advised by the Consumer Advice bods.
Sale and Supply of Goods and Services Act codifies civil law but enforcement bodies can't bring prosecutions under it. You can use it as a basis for an action in the Civil Courts but have to take that yourself. You are quite right to quote it when you are in dispute with a trader but bringing an action is far from straightforward, for example an independent expert, acceptable to both parties, would have to be appointed to decide whether the goods were "fit for purpose". That would be quite tricky unless it was done immediately as plants obviously change/deteriorate quickly.
I have similar problem with Thompson & Morgan. We ordered climbing plant from them three months ago. They keep putting back delivery now three times and still nothing. They don't respond to emails We even sent one to the Chief Exec, no response at all. My wife is calling them tomorrow to cancel and request a refund. This firm will not get any more business form us again!!
Peter, if you have facebook, make a complaint on their facebook page. It seems to get faster action. They don't like the bad publicity, although they get a lot on here. I think there is even a thread on Thompson and Morgan bad service.
I complained about poor seed germination on T&M's facebook page and was sent another 2 packets.
I tried putting a comment on their Facebook page but it wouldn't post. I wonder if they kept deleting it?
Cant find it just a blank area
Yes I do , I'll try again