Nah, the horrible small print means someone's gonna need a yellow pages down their trousers for the ass-kicking they're going to get for not TESTING a software release properly. I remember when I first started work, a chap that started a full year before me if he could upload an improved form into production because he'd run it through the test area. When my boss had stopped laughing, she said NO, because there were another two stages of testing to go through. He put it through both stages, then my boss gave it to me. I broke it within five minutes.
Never underestimate the ingenuity of users to completely bu88er something up by entering something daft.
Later on in my career, I rang my boss up to ask what she wanted me to tackle after the weekend - as I had earmarked a full day to test a new report. She later told me she'd had to go out & buy a new keyboard as I was the first contractor to schedule in ANY testing, let alone a full day's worth. She'd sprayed the keyboard with coffee in her shock!
I'm guessing that someone fairly new and gung-ho has learnt a very valuable lesson in software testing.
It's very interesting to get the point of view of someone who is the complainee (as opposed to the complainer - if that's the right term). I suppose that 'Paradox' is completely plausible - most people have to psyche themselves up to complain, and if the person they complain to agrees with them, and remedies the problem in a way where the person complaining has a great resolution, you can be left on a bit of a high with the adrenaline that's still running around your system. Must be nice for the person complained to, to be able to change someone's experience from bad to good. Whole area of interesting psychology here!
Couldn't agree with you more Holly Hock. Losing your rag and being rude gets you nowhere and why should it. If I was on the receiving end of an irrational, rude customer, I too would dig my heels in and be unhelpful. No one has the right to be offensive to others.
I know that it isn't ettiquette to use capitals, but I have often heard people who are unused to computers, etc, ask why they are getting capital letters. They haven't got a clue how to turn it off! I can't text in capital letters as I don't know how to turn it on. Never been able to fathom it out. So the only capitals are at the beginning of a sentence. Sad.
Yes, there is internet etiquette, which is fine for those of us in the know, but even in 2013 there are people who don't know the etiquette - we wouldn't be rude or ridicule people from different cultures, and on the same basis we won't jump on people who don't know.
It's saddened me when this has been done on here in the past - hopefully it'll not happen any more. A gentle explanation is all that is needed
Gardening in Central Norfolk on improved gritty moraine over chalk ... free-draining.
Posts
If capitals say you are shouting does this horrible small print mean I am whispering? CAN YOU HEAR ME MOTHER?
Nah, the horrible small print means someone's gonna need a yellow pages down their trousers for the ass-kicking they're going to get for not TESTING a software release properly. I remember when I first started work, a chap that started a full year before me if he could upload an improved form into production because he'd run it through the test area. When my boss had stopped laughing, she said NO, because there were another two stages of testing to go through. He put it through both stages, then my boss gave it to me. I broke it within five minutes.
Never underestimate the ingenuity of users to completely bu88er something up by entering something daft.
Later on in my career, I rang my boss up to ask what she wanted me to tackle after the weekend - as I had earmarked a full day to test a new report. She later told me she'd had to go out & buy a new keyboard as I was the first contractor to schedule in ANY testing, let alone a full day's worth. She'd sprayed the keyboard with coffee in her shock!
I'm guessing that someone fairly new and gung-ho has learnt a very valuable lesson in software testing.
It's very interesting to get the point of view of someone who is the complainee (as opposed to the complainer - if that's the right term). I suppose that 'Paradox' is completely plausible - most people have to psyche themselves up to complain, and if the person they complain to agrees with them, and remedies the problem in a way where the person complaining has a great resolution, you can be left on a bit of a high with the adrenaline that's still running around your system. Must be nice for the person complained to, to be able to change someone's experience from bad to good. Whole area of interesting psychology here!
Couldn't agree with you more Holly Hock. Losing your rag and being rude gets you nowhere and why should it. If I was on the receiving end of an irrational, rude customer, I too would dig my heels in and be unhelpful. No one has the right to be offensive to others.
I know that it isn't ettiquette to use capitals, but I have often heard people who are unused to computers, etc, ask why they are getting capital letters. They haven't got a clue how to turn it off! I can't text in capital letters as I don't know how to turn it on.
Never been able to fathom it out. So the only capitals are at the beginning of a sentence. Sad. 
Yes, there is internet etiquette, which is fine for those of us in the know, but even in 2013 there are people who don't know the etiquette - we wouldn't be rude or ridicule people from different cultures, and on the same basis we won't jump on people who don't know.
It's saddened me when this has been done on here in the past - hopefully it'll not happen any more. A gentle explanation is all that is needed
Gardening in Central Norfolk on improved gritty moraine over chalk ... free-draining.
But how do you learn about internet etiquette
By the kindness of others
Gardening in Central Norfolk on improved gritty moraine over chalk ... free-draining.