Just thought I should let you know that I had the following from these people this year, and have been very happy with all of them: lobelia, geraniums, begonia, poppies, aquilegia
Ref my post of 17july - I got my £5 requite as requested.
Its a shame they had so many mistakes in their first year. It looked good at first.
In the meantime, I've got colour into my garden eventually but a lot of it was much later than planned and I'm sure the colours are not all as ordered. I have Vermilion where I was expecting Apricot, and many of the Begonias are still minute.
I have to say that I am very disappointed in this company. During the summer I ordered a number of plants including 40 Large Pansy Trailing Marina and 20 Medium Primrose Blue Vein with an anticipated delivery time of early to mid September. Since early September I have received a series of emails telling me that delivery of these two products has been delayed. Now I do understand that things don't always go according to plan where plants are concerned but when the latest deadline of late October came and went I rang to find out what was happening. The young lady in customer services couldn't have been more helpful and advised that I should allow 72 hours for an explanation to be forthcoming. A week passed so I rang again today only to be advised, again by a very helpful customer services lady, that, on further research, it seems that this part of my order was never placed! How that equates with the succession of emails postponing the arrival of the plants is beyond me and I am now awaiting (without holding my breath) a refund. I have asked for an explanation from the nursery to be forwarded to me (again with little expectation that this will be received) and unless this is especially convincing have no intention of using this company again.
I ordered Begonias in January 2013, they arrived on time and in good condition, Impatiens for a neighbour were battered only 50% survived, Chrysanthemums were very late and small, the labelling was totally wrong, so the resulting display was a joke.
In November I ordered a 20kg sack of peanuts at a bargain price, upon checking progress of the order I found that it had been "completely cancelled" however my credit card had been debited with the full amount, an email to Customer Services did receive a response explaining that the "Black Sunflower Seeds" had been withdrawn from the catalogue and that my payment would be refunded. One month later no refund, another email was sent... no response ..... another email sent ..... still no response.
Hopefully my card company can sort them out.
Beware of "The Canny Gardener" stick with JPD at least they are honest.
Insolvent, Winding Up, Bankrupt & Administration Information
Insolvent Company Lists and Businesses in Administration, Liquidation and Winding Up
THE CANNY GARDENER LTD
Company THE CANNY GARDENER LTD (08113666) today announced Meetings of Creditors.
This entry was posted in Meetings of Creditors and tagged Private Limited Company, Retail sale via mail order houses or via Internet (SIC 47910) on January 8, 2014 by admin.
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Just thought I should let you know that I had the following from these people this year, and have been very happy with all of them: lobelia, geraniums, begonia, poppies, aquilegia
Sorry to be suspicious Shropshirelad but another satisfied customer with only 4 posts
Ref my post of 17july - I got my £5 requite as requested.
Its a shame they had so many mistakes in their first year. It looked good at first.
In the meantime, I've got colour into my garden eventually but a lot of it was much later than planned and I'm sure the colours are not all as ordered. I have Vermilion where I was expecting Apricot, and many of the Begonias are still minute.
Ho hum! Try somewhere else next year.
I have to say that I am very disappointed in this company. During the summer I ordered a number of plants including 40 Large Pansy Trailing Marina and 20 Medium Primrose Blue Vein with an anticipated delivery time of early to mid September. Since early September I have received a series of emails telling me that delivery of these two products has been delayed. Now I do understand that things don't always go according to plan where plants are concerned but when the latest deadline of late October came and went I rang to find out what was happening. The young lady in customer services couldn't have been more helpful and advised that I should allow 72 hours for an explanation to be forthcoming. A week passed so I rang again today only to be advised, again by a very helpful customer services lady, that, on further research, it seems that this part of my order was never placed! How that equates with the succession of emails postponing the arrival of the plants is beyond me and I am now awaiting (without holding my breath) a refund. I have asked for an explanation from the nursery to be forwarded to me (again with little expectation that this will be received) and unless this is especially convincing have no intention of using this company again.
It's always good when we have threads like this to warn unsuspecting gardeners not to rely on them. Thanks for the thread Verdun.
Well the refund has come through very promptly so no complaints there.
I ordered Begonias in January 2013, they arrived on time and in good condition, Impatiens for a neighbour were battered only 50% survived, Chrysanthemums were very late and small, the labelling was totally wrong, so the resulting display was a joke.
In November I ordered a 20kg sack of peanuts at a bargain price, upon checking progress of the order I found that it had been "completely cancelled" however my credit card had been debited with the full amount, an email to Customer Services did receive a response explaining that the "Black Sunflower Seeds" had been withdrawn from the catalogue and that my payment would be refunded. One month later no refund, another email was sent... no response ..... another email sent ..... still no response.
Hopefully my card company can sort them out.
Beware of "The Canny Gardener" stick with JPD at least they are honest.
Just found the following information :
Insolvent, Winding Up, Bankrupt & Administration Information
Insolvent Company Lists and Businesses in Administration, Liquidation and Winding Up
THE CANNY GARDENER LTD
Company THE CANNY GARDENER LTD (08113666) today announced Meetings of Creditors.
This entry was posted in Meetings of Creditors and tagged Private Limited Company, Retail sale via mail order houses or via Internet (SIC 47910) on January 8, 2014 by admin.
"What a surprise!!!"