Hope you are more sucessful with your delivery than my Asda one today jo. I booked an all day slot between 10am and 6pm. It still hasn't turned up! When I phoned, they are behind schedule apparently.
Having been in a similar business it is often difficult-it could be a new driver,van trouble and all-day slots will often be left till last if the pressure is on-plus it is often done on split-shifts-they will turn up today-sometime
But if 6pm is the cut off time then there should be a refund on delivery costs or a voucher for next time? I would be asking. When tescos have messed up my delivery I always ask for a show of goodwill.
That was probably the morning delivery driver-it isn't as simple as it sounds -if number 40 has paid for a certain time them why should number 36 get it for free and then they have others to do within a time slot-there may be another van that does the all-day ones and works though from point A to point B-but it is getting late-I would ring them again- the driver will have a mobile
It is worth complaining play on the 3 year old asleep thing
Posts
Hope you are more sucessful with your delivery than my Asda one today jo. I booked an all day slot between 10am and 6pm. It still hasn't turned up! When I phoned, they are behind schedule apparently.
figrat bread, butter and cherry jam,
I am sending a pigeon to collect a portion
Becks what are the terms and conditions???
Perhaps he thought he was going to be the scarecrow or he had to make it?
Not sure kate, I haven't looked. They're normally pretty good to be honest, so can forgive them one bad day. Unless it's still not here by 10pm
Geoff
Having been in a similar business it is often difficult-it could be a new driver,van trouble and all-day slots will often be left till last if the pressure is on-plus it is often done on split-shifts-they will turn up today-sometime
You would think thought that they'd put an all day slot, with a chosen slot if it was up the same street! It came past at 11am and stopped 4 doors up!
But if 6pm is the cut off time then there should be a refund on delivery costs or a voucher for next time? I would be asking. When tescos have messed up my delivery I always ask for a show of goodwill.
That was probably the morning delivery driver-it isn't as simple as it sounds -if number 40 has paid for a certain time them why should number 36 get it for free and then they have others to do within a time slot-there may be another van that does the all-day ones and works though from point A to point B-but it is getting late-I would ring them again- the driver will have a mobile
It is worth complaining play on the 3 year old asleep thing
Yeah, I'll give them a call again.
You realise I can't got to bed with knowing if they have been