Trust me that will be the last I order from them as, I'm still not happy with my lavender and still waiting for an e-mail back from them it is taking forever! Apparently it is because of high demand! hmmm, not happy!!
Presumably the high demand on the services of their Complaints Department!
Gardening in Central Norfolk on improved gritty moraine over chalk ... free-draining.
I have been offered free seeds as well Hosta also because of poor germination I used e mail to correspond with them .
I took advantage of the postage only lavender plugs they arrived last week although small I potted them into modules straight away and they are still alive perhaps I have just been lucky.
primrose cottage that is what I did from the gardners world mag? I couldn't as I didn't have any potting compost so had to wait till I could get into town!
I've been buying from Thompson and Morgan over 10 years. One thing is that I think they everything is completely overpriced. I always use Clubcard Boost with my Tesco Clubcard vouchers. Even when getting cashback with Quidco, using a promotional code etc etc when my plants arrive I always feel its poor value for money.
The main issue with me is the mini plugs. I have always had a lot of success with the plugs eg the fuschias which I potted on for 2 months which are now in the hanging baskets. I also have loads of beautiful Lilly Trees grew from bulbs from T&M. Roses from bareroots too. However, the mini plugs are a completely different story. Mine usually look healthy when they arrive but around 25% die some within a 1-2 days.
Thompson & Morgan entice you in with these mini plugs collections with photos of beautiful flowers. I bought the Perennial 'Best Value' collection and the Gardeners' World Cottage Garden Perennials offer which arrived a few days ago.
I emailed T&M 2 weeks ago about replacements for the Perennial 'Best Value' and have not heard anything. Some of the Cottage Garden Perennials have died or are wilting.
I will probably still buy from T&M in future but will not ever buy mini-plugs.
I ordered six Anemone Wild Swan from them, terrible plugs arrived but I did my best to save them and get them to grow on, but in the end they died the next season!
Had a moan on here, they did respond to say send the order number etc and they would look into it for me!
But I had lost all the details by then so had to pass up their offer!
So always keep the packaging or order numbers safe, just in case
As a treat I took my wife out yesterday naturally to visit garden centres, well where else, one was offering a lifetime guarantee on their perennial plants another one, 10 years, the only proviso was, keep your receipt! !
That is confidence that the plants will grow on on their part!
Posts
They sent me 2 packets of sweet pea seeds last week because of poor germination. I've got others now so will keep these until next year.
Complain via their facebook page, as they advise, is what I did ,and it worked for me.
Good luck
Might have to do that thank you! Hopefully I will get somewhere!
Presumably the high demand on the services of their Complaints Department!
Gardening in Central Norfolk on improved gritty moraine over chalk ... free-draining.
I have been offered free seeds as well Hosta also because of poor germination I used e mail to correspond with them .
I took advantage of the postage only lavender plugs they arrived last week although small I potted them into modules straight away and they are still alive
perhaps I have just been lucky.
glad it worked for you hostafan1
primrose cottage that is what I did from the gardners world mag? I couldn't as I didn't have any potting compost so had to wait till I could get into town!
I've been buying from Thompson and Morgan over 10 years. One thing is that I think they everything is completely overpriced. I always use Clubcard Boost with my Tesco Clubcard vouchers. Even when getting cashback with Quidco, using a promotional code etc etc when my plants arrive I always feel its poor value for money.
The main issue with me is the mini plugs. I have always had a lot of success with the plugs eg the fuschias which I potted on for 2 months which are now in the hanging baskets. I also have loads of beautiful Lilly Trees grew from bulbs from T&M. Roses from bareroots too. However, the mini plugs are a completely different story. Mine usually look healthy when they arrive but around 25% die some within a 1-2 days.
Thompson & Morgan entice you in with these mini plugs collections with photos of beautiful flowers. I bought the Perennial 'Best Value' collection and the Gardeners' World Cottage Garden Perennials offer which arrived a few days ago.
I emailed T&M 2 weeks ago about replacements for the Perennial 'Best Value' and have not heard anything. Some of the Cottage Garden Perennials have died or are wilting.
I will probably still buy from T&M in future but will not ever buy mini-plugs.
Why on earth do you buy from a company that supplies poor quality products. There are other suppliers out there.
I notice that this is the first post you have ever made on the forum.
I ordered six Anemone Wild Swan from them, terrible plugs arrived but I did my best to save them and get them to grow on, but in the end they died the next season!
Had a moan on here, they did respond to say send the order number etc and they would look into it for me!
But I had lost all the details by then so had to pass up their offer!
So always keep the packaging or order numbers safe, just in case
As a treat I took my wife out yesterday naturally to visit garden centres, well where else, one was offering a lifetime guarantee on their perennial plants another one, 10 years, the only proviso was, keep your receipt! !
That is confidence that the plants will grow on on their part!