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Thompson & Morgan - issues!

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  • DorsetUKDorsetUK Posts: 441

    Oh dear, I do hope T & M get their act together.  I have had problems before now but their plug plants have usually been OK.  This year for valid reasons I have ordered garden ready plants and I won't be at all happy if they turn up on my doorstep in a grotty state.  Should they do so I have taken note of Mike Alan's advice and will follow it to the letter!  And could someone turn off the rain please

  • Orchid LadyOrchid Lady Posts: 5,800

    donutmrs, my delivery of 8 packets of seeds came today from Premier Seeds Direct, free postage and excellent quick service.  Another order of seeds on the other hand of only 2 packets, which I have paid postage for hasn't arrived!!  It doesn't surprise me though image

    When I started a thread on seeds company recommendations PSD was highly recommended so that is who. I used, in my opinion word of mouth means far more than expensive advertising in magazines, brochures and the internet image

  • DovefromaboveDovefromabove Posts: 88,124

    Rain turned off about an hour ago in Norfolk image


    Gardening in Central Norfolk on improved gritty moraine over chalk ... free-draining.





  • I too had a problem with 2 recent orders from T & M. A pack of alstromerias were 1 plant short and another pack had the wrong plants in.Two phone calls and my complaint was sorted and new plants were sent out one lot within a week. I will give them another chance. 

  • I wish I read this before I put my order in the post to T&M, it was a toss up between T&M or Unwins, wish I went with Unwins now. I hope the New Guniea Busy Lizzies from T&M are in good condition?

  • DovefromaboveDovefromabove Posts: 88,124

    Mark, if you're not happy with them when they arrive, the Customer Care email is given above image


    Gardening in Central Norfolk on improved gritty moraine over chalk ... free-draining.





  • artjakartjak Posts: 4,167

    'the warm winter...has caused a delay in the growing of plants...' says Natalie from T & M. image That's not been my experience.

  • fidgetbonesfidgetbones Posts: 17,614

    Its not been my mums or mine either. Mums tomatoes are ready to go at least two weeks earlier than usual, with the date of sowing the same.

    My seedlings in the greenhouse are romping away. February sown sweet peas are catching up with October sown.

    My electric fan heater bill will be way down on last year.image

  • DorsetUKDorsetUK Posts: 441

    The sun came out here as well about 7.00 and I've just been out with the dog and returned dry if rather cold.  And there's a red sky soooo maybe I can get on with my front border renovation tomorrow.  I planned it all 18 months ago but went down with something which crippled me all of 2013.  And 2014 started badly with my son in law in critical care so I spent much of my time supporting my daughter at the other end of Dorset.  He's home now and so am I and I've made a start and I'm itching to get on with it.

  • Lizzie27Lizzie27 Posts: 12,485

    Actually my recent experience with T & M seems to have been better than most.

    I ordered some veg seeds, one of which were free, and because I'd ordered over £10 worth, was supposed to get a free packet of plant labels (which were out of stock when I ordered online). A week or so later I phoned to enquire whether the seeds had been despatched and was informed they had been within 3 days of ordering and the guy said they would send me the plant labels later on at no extra cost. The seeds arrived the next day and the labels soon after so I was quite pleased with their service.

    North East Somerset - Clay soil over limestone
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