have any of you had issues with hollyhocks from Parker Plants they sent me some and two were just heaps of rotting mass I had to photograph them and after two months and many emails I got a reply from them to say sorry I was disappointed with them after another break I did get replacements the sad fact now is that others are starting to rot down and their reply was they are dying back as if im not capable of seeing a rotting mass in front of me ..they said if I send them back at my expense they will after inspection give me a refund...call this good service beggars belief ...anyone else had issues with them
I've bought from Scotplants direct good value wonderful customer service, the worst customer service is Ideal world I bought countless trees and plants some of the bare rooted trees failed to come into leave or plants damaged they will not replace them it's called perishable goods and no refunds be aware of them
J Parkers just go from bad to worse 3 people are just passing the buck and simply messing me around I will name them here in due course they sent me Rotting plants I sent a photo back to them waited eons for a reply and well its just got too bad for words The service is abysmal and that's being polite I can tell you one says is it the hollyhocks you are waiting for when its blatantly obvious if she reads the full emails the next one says a full refund is on its way and the other says you need to send them back I despair with them all Looks like a blast down the phone is needed
Thank you for your recent email, we have requested a cheque refund on the 25/04/14 for the total of £6.99 for the Hollyhocks..... I await with bated breath Regards
Agree with Crocus.. Slightly expensive even with the discounts and vouchers you can find readily, but plants always healthy and packaging is very good.. Like the fact they text you to tell you when its arriving as well..
They are incapable it seems of packing clematis without snapping 90% of the growing stems - due to way over tight paper wire ties but they always replace and refund without hesitation.
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have any of you had issues with hollyhocks from Parker Plants they sent me some and two were just heaps of rotting mass I had to photograph them and after two months and many emails I got a reply from them to say sorry I was disappointed with them after another break I did get replacements the sad fact now is that others are starting to rot down and their reply was they are dying back as if im not capable of seeing a rotting mass in front of me ..they said if I send them back at my expense they will after inspection give me a refund...call this good service beggars belief ...anyone else had issues with them
I've bought from Scotplants direct good value wonderful customer service, the worst customer service is Ideal world I bought countless trees and plants some of the bare rooted trees failed to come into leave or plants damaged they will not replace them it's called perishable goods and no refunds be aware of them
i too use premier seeds direct ..premier service every time
I got my blueberries from Scotplant the 10 selection another great seller ....lovely plants and very good price too
J Parkers just go from bad to worse 3 people are just passing the buck and simply messing me around I will name them here in due course they sent me Rotting plants I sent a photo back to them waited eons for a reply and well its just got too bad for words The service is abysmal and that's being polite I can tell you one says is it the hollyhocks you are waiting for when its blatantly obvious if she reads the full emails the next one says a full refund is on its way and the other says you need to send them back I despair with them all Looks like a blast down the phone is needed
Reads nursery get my vote. Great advice, quick delivery and good fruit trees.
the latest news...
Thank you for your recent email, we have requested a cheque refund on the 25/04/14 for the total of £6.99 for the Hollyhocks..... I await with bated breath RegardsAgree with Crocus.. Slightly expensive even with the discounts and vouchers you can find readily, but plants always healthy and packaging is very good.. Like the fact they text you to tell you when its arriving as well..
They are incapable it seems of packing clematis without snapping 90% of the growing stems - due to way over tight paper wire ties but they always replace and refund without hesitation.
Crocus fan here too