9/10 for Plantagogo - a point knocked off as I had to chase the order. Tiny bit of weird carry-on but will overlook it on this occasion as the plants look nice and solid, what I would expect of a good perennial at this time of year anyway.
Got Geranium Black Beauty (as recommended by Verdun) and a new one for me, a Phlomis as I know Bekkie mentions them alot as good insect plants. Also a geum and a veronica.
I was really after a Heuchera but the one I wanted was out of stock.
Update to my post 04/12/14 re noir apple tree the thing hasn't done anything so after checking I believe this dead brown under the bark Got in touch via e mail to Parkers told them the problem managed to get a piccie uploaded they asked for then the under the bark thing finally told me this am a replacement is on the way so have to say good order to Parkers till I get the replacement and see .....watch this space as they say
Next up is D T Brown a Raspberry Glen Coe arrived well packed but the large side shoot was completely away lying in the box couldn't make up my mind if this was after packaging or before sent off 3 emails got a will be with you soon reply, nothing for over a week so I rang them spoke to a lady there and she said Your e mail is still awaiting processing how many have they got then I thought anyway I have 2 emails this am saying a replacement plant is on its way job done just waiting for replacement ... so again watch this space
Good news firstly DT Brown they have replaced my raspberry bush no question very good be it a bit slow response J Parkers after sending pictures and a bark check they also agreed to give me a replacement this apple Noir was actually 3 feet tall double the other one plus it also already has two branches ........... on the down side from putting it gardenersworld.com to getting to write this post has taken me 23 minutes
Just received a delivery of plants from Plantify. They were delivered by Yodel who provided good tracking info culminating in an email this morning that gave me a 1hour slot for delivery. The plants were really well packaged and in exceptional condition. Also received 2 clematis from Taylors which as usually were beautiful plants well packaged (although they were delivered a day later than specified).
Two more nominations for good guy awards, for excellent customer service:
I had two plants fail over winter, a bare root from JParkers and a perennial from Hayloft.
Both companies responded immediately and politely and without question agreed to replace the plants. I have received a nice new bare root from Parkers already and Hayloft are sending me a 3 pack as a replacement even though only one failed.
I should add the other plants I bought from both companies are all doing fine
Posts
9/10 for Plantagogo - a point knocked off as I had to chase the order. Tiny bit of weird carry-on but will overlook it on this occasion as the plants look nice and solid, what I would expect of a good perennial at this time of year anyway.
Got Geranium Black Beauty (as recommended by Verdun
) and a new one for me, a Phlomis as I know Bekkie mentions them alot as good insect plants.
Also a geum and a veronica.
I was really after a Heuchera but the one I wanted was out of stock.
Update to my post 04/12/14 re noir apple tree the thing hasn't done anything so after checking I believe this dead brown under the bark Got in touch via e mail to Parkers told them the problem managed to get a piccie uploaded they asked for then the under the bark thing finally told me this am a replacement is on the way so have to say good order to Parkers till I get the replacement and see .....watch this space as they say
Next up is D T Brown a Raspberry Glen Coe arrived well packed but the large side shoot was completely away lying in the box couldn't make up my mind if this was after packaging or before sent off 3 emails got a will be with you soon reply, nothing for over a week so I rang them spoke to a lady there and she said Your e mail is still awaiting processing how many have they got then I thought anyway I have 2 emails this am saying a replacement plant is on its way job done just waiting for replacement ... so again watch this space
Verdun is Perennials of Distinction based at Rougham Hall Nurseries in Suffolk.
Only a couple of miles away from me, I don't go there much though
Good news firstly DT Brown they have replaced my raspberry bush no question very good be it a bit slow response J Parkers after sending pictures and a bark check they also agreed to give me a replacement this apple Noir was actually 3 feet tall double the other one plus it also already has two branches ........... on the down side from putting it gardenersworld.com to getting to write this post has taken me 23 minutes
Just received a delivery of plants from Plantify. They were delivered by Yodel who provided good tracking info culminating in an email this morning that gave me a 1hour slot for delivery. The plants were really well packaged and in exceptional condition. Also received 2 clematis from Taylors which as usually were beautiful plants well packaged (although they were delivered a day later than specified).
Two more nominations for good guy awards, for excellent customer service:
I had two plants fail over winter, a bare root from JParkers and a perennial from Hayloft.
Both companies responded immediately and politely and without question agreed to replace the plants. I have received a nice new bare root from Parkers already and Hayloft are sending me a 3 pack as a replacement even though only one failed.
I should add the other plants I bought from both companies are all doing fine