It could well be worth contacting the technical support numbers for both the paint manufacturers and the tile manufacturers - they should be able to come up with a technical solution for a product which will remove the paint without damaging the tiles.
I used to be a paint chemist. Try: 1. Methylated Sprits, 2.Surgical Spirits, 3. Vodka. Test a small area first. This should work for a PVA base. If acrylic, try Acetone.
location: Surrey Hills, England, ex-woodland acidic sand. "Have nothing in your garden that you don't know to be useful, or believe to be beautiful."
Thank you for all your advice! We will try ringing the manufacturers - it’s Valspar premium ceilings and walls - and try some methods suggested to remove it
If you think you may need to contact your insurance company then on no account should you try any DIY methods to remove the paint until instructed by them ... otherwise you could make the problem worse and they'd then absolve themselves from any responsibility.
Also remember that if some of the tiles need replacing, there may be problems colour matching ... they need to be from the same batch ... if a suitable match can't be achieved then the entire floor may need to be re-done ... this ought to be covered by your insurance company but they might not agree ... so whatever you do you need to do it quickly, so that a search for tiles from the same batch can be instigated by the manufacturers.
A family member had a large room totally recarpeted with expensive fitted plain pale blue carpet ... a couple of days later a log in the fireplace sparked and spat out some hot embers and the spark guard wasn't in place, so the carpet was burnt in several patches. The insurance company obtained colourmatched wool from the manufacturers and a specialist came to the house and 're-tufted' the burnt areas so they could not be seen. They have access to resources that we probably know nothing of.
Gardening in Central Norfolk on improved gritty moraine over chalk ... free-draining.
In my experience (I'm a small builder) paint always stains grout, it soaks into the surface and just doesn't come out. There should be a product remove paint from a tile surface. Grout can be chased out and redone if needed.
You can try and claim of your house insurance. People need to be aware though that they should inform there household insurance company before undertaking major works, kitchen or bathroom refit, extensions, loft conversions or other alterations. They would request a copy of the tradesmans public liability, I'm very careful and provide a copy of my insurance and have made 2 claims in 20 years.
A tradesman who is asking/accepting cash is very unlikely to claim off any insurance they have as they have already been happy to work invisibly and in an unprofessional manner.
So I rang up the insurance today but unfortunately we aren’t covered because someone else spilled the paint not the homeowner. If I or my husband had had the accident we would be covered 🙄
So we are going to try and remove it. The decorator has offered to pay - even though he doesn’t have insurance - but I’m not sure he realises how much it could cost to repair 😬
If you find something that will shift the paint, perhaps the decorator can do some (or all) of the extra work cleaning it off the tiles and chasing out the grouting to be redone. Sounds laborious and time-consuming.
Doncaster, South Yorkshire. Soil type: sandy, well-drained
He has said he’s suffering pain after the fall so I’m not sure he’ll actually be able to finish the job even. I’m trying not to out pressure on him, because I know it wasn’t on purpose and it could well be serious.
So we might have to get another decorator in or finish it ourselves.
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"Have nothing in your garden that you don't know to be useful, or believe to be beautiful."
Also remember that if some of the tiles need replacing, there may be problems colour matching ... they need to be from the same batch ... if a suitable match can't be achieved then the entire floor may need to be re-done ... this ought to be covered by your insurance company but they might not agree ... so whatever you do you need to do it quickly, so that a search for tiles from the same batch can be instigated by the manufacturers.
A family member had a large room totally recarpeted with expensive fitted plain pale blue carpet ... a couple of days later a log in the fireplace sparked and spat out some hot embers and the spark guard wasn't in place, so the carpet was burnt in several patches. The insurance company obtained colourmatched wool from the manufacturers and a specialist came to the house and 're-tufted' the burnt areas so they could not be seen. They have access to resources that we probably know nothing of.
Gardening in Central Norfolk on improved gritty moraine over chalk ... free-draining.
You can try and claim of your house insurance. People need to be aware though that they should inform there household insurance company before undertaking major works, kitchen or bathroom refit, extensions, loft conversions or other alterations. They would request a copy of the tradesmans public liability, I'm very careful and provide a copy of my insurance and have made 2 claims in 20 years.
A tradesman who is asking/accepting cash is very unlikely to claim off any insurance they have as they have already been happy to work invisibly and in an unprofessional manner.