😡 New washing machine delivery was not what we paid for … OH said two young lads in a transit-type van without a tail-lift manhandled the machine out of the back … didn’t use a trolley but carried it into the house … they’d obviously not been taught how to lift and carry weights! They’ll ruin their backs.
They disconnected the old machine and put it in the van … they were just about to leave when OH rushed out and said we’d paid for installation … ‘We can’t do that’ they said … ‘we’re not technicians … we just do deliveries … someone will be along in about 5 days or so … there’s staff sickness’ !!!
I phoned Appliances Direct from my sick bed and ranted. All their customer service lass could do was apologise and offer to refund the installation charge.
As you can imagine with my son’s injuries we need a working washing machine. In desperation we phoned a builder we used to live near who we occasionally bump in to, and asked if he knew anyone who could install it for us? He said that he had chaps who do it all the time. Less than two hours later his father in law and son had our new washing machine installed and working. Heroes do exist!!!
Appliances Direct have just sent me a customer satisfaction survey 😡 😡 😡
Gardening in Central Norfolk on improved gritty moraine over chalk ... free-draining.
Stinky review on Trustpilot, Dove? And write to their customer services requesting not only a refund, but compensation for having to get an out of hours service to install your new machine. If they had told you before removing the old machine, you could have struggled on until they had a fitter available, but leaving you without a working appliance for five days was so completely unacceptable.
I get very annoyed with chocolate bars that aren't divided into regularly sized squares. Does anyone actually lay the bar out on the table and admire the patterns and logos? Just give me a 100g bar with 7 strips so I can have a strip a day.
If you can keep your head, while those around you are losing theirs, you may not have grasped the seriousness of the situation.
I get very annoyed with chocolate bars that aren't divided into regularly sized squares. Does anyone actually lay the bar out on the table and admire the patterns and logos? Just give me a 100g bar with 7 strips so I can have a strip a day.
OH is the only disciplined chocolate scoffer here. As Duty Free is back on Channel ferries I bought each of us a huge Toblerone (3 for 2 offer) on my home crossing and marked each with our initials - original for Possum, bit different for OH and the one with salted almonds for me. I told them we could each only eat from our own bar and none has been touched.
Who knew control could be so easy when we can't blame the others for scoffing a row or triangle while no-one's looking?
Vendée - 20kms from Atlantic coast.
"The price good men (and women) pay for indifference to public affairs is to be ruled by evil men (and women)."
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New washing machine delivery was not what we paid for … OH said two young lads in a transit-type van without a tail-lift manhandled the machine out of the back … didn’t use a trolley but carried it into the house … they’d obviously not been taught how to lift and carry weights! They’ll ruin their backs.
Appliances Direct have just sent me a customer satisfaction survey 😡 😡 😡
Gardening in Central Norfolk on improved gritty moraine over chalk ... free-draining.
Who knew control could be so easy when we can't blame the others for scoffing a row or triangle while no-one's looking?