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Problem adding my location

13

Posts

  • Poly-anthusPoly-anthus Posts: 155
    I'm using Firefox and I'm getting the same message - permission denied.


  • TheGreenManTheGreenMan Posts: 1,957
    Poly-anthus said:
    I'm using Firefox and I'm getting the same message - permission denied.


    Have you tried logging out of the site and back in?
  • Bill_and_BenBill_and_Ben Posts: 161
    edited August 2020
    I emailed the main website email address and got this reply:

    "The forum wouldn’t let you make changes to your profile location, because it didn’t like your username format. I have added underscores, so now Bill_and_Ben which then allowed the location to be saved."

    I went in and found that my location had been added (and my username changed). I tried to amend the location to my more precise one and got the 'Permission problem' error as before. So I logged out of the forum and back in again. My username had then reverted to the one with spaces and I got the 'Username...' error.

    I give up!
    My location: Histon, near Cambridge, UK


  • Poly-anthusPoly-anthus Posts: 155
    Just testing - I tried logging out and then in again.  Let's see what happens.
  • Poly-anthusPoly-anthus Posts: 155
    Hehe, no difference
  • TheGreenManTheGreenMan Posts: 1,957
    Well I give up.  There seems to be no rhyme or reason to it.  It's like trying to diagnose what's wrong with a troublesome plant!  :smiley:


  • floraliesfloralies Posts: 2,718
    I've been trying for months to add my location, Dove has alerted the mods to the problem a few times, perhaps they have all gone away on a long vacation.
  • Bill_and_BenBill_and_Ben Posts: 161
    edited August 2020
    I've contacted support again and they've now changed my username in the main website as well as in the forum (adding in underscores which I hate) and my location has now stuck. And I was able to amend it by logging in and out of both twice, I have pointed out that there is still a glitch though that many are having.

    The person who answered my emails was Angelica Wilson who is Content Producer on the website. I emailed her on [email protected] as I couldn't find a way of contacting support people directly on this forum.

    Now I have to invent a new username as these underscores look terrible and having underscores in general is bad practice as they get missed and muddled!
    My location: Histon, near Cambridge, UK


  • LG_LG_ Posts: 4,360
    Maybe now you've got the location on, you can change your username back to the one with spaces...?
    'If you have a garden and a library, you have everything you need.'
    - Cicero
  • Bill_and_BenBill_and_Ben Posts: 161
    LG_ said:
    Maybe now you've got the location on, you can change your username back to the one with spaces...?
    Tried that - rebel I am!


    My location: Histon, near Cambridge, UK


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