Still nothing so I phoned the subscriptions number. Very nice gent there said that they are running a trial using courier companies instead of Royal Mail. I commented that the trial doesn't seem to be working for me .
They will revert mine to Royal Mail and get one in the post to me today.
I thought a final update on this might be of interest. The post above was made on 28th April, my subscription copy finally arrived on Saturday 7th May. I'm not sure if this is the original, or the replacement sent by the sub's office.
I am getting utterly sick of this! 4th month in a row with problems over delivery. Subs department said they would put it back onto Royal Mail delivery as the courier system clearly isn't working. Maybe they forgot to change it!
I'm having the same problem. Started with the March issue not received. E-mailed the subscribers office and got the same e-mail back as you. I got the march issue 17th March. Have had to e-mail them every month since and received the missing copies mid-month which is no use. The last time they said they'd change my delivery option to Royal Mai and would be delivered by the end of the month. It's Now the 6th June and still not received the June issue. Its not on, they need to seriously look into this as I'm now thinking of cancelling my subscription which I don't want to do as I've been a subscriber for many years.
Posts
Ah, you're one step ahead. Fingers crossed for a quick delivery.
Good job I was being polite about the people on the Subscriptions phone. We're being watched.
Seriously though, it is good to see the GW staff do take an interest in the forums.
I thought a final update on this might be of interest. The post above was made on 28th April, my subscription copy finally arrived on Saturday 7th May. I'm not sure if this is the original, or the replacement sent by the sub's office.
Looks like deja vu all over again!
Has anybody else not yet received their June subscription copy?
Mine arrived last week
Gardening in Central Norfolk on improved gritty moraine over chalk ... free-draining.
I am getting utterly sick of this! 4th month in a row with problems over delivery. Subs department said they would put it back onto Royal Mail delivery as the courier system clearly isn't working. Maybe they forgot to change it!
I'm having the same problem. Started with the March issue not received. E-mailed the subscribers office and got the same e-mail back as you. I got the march issue 17th March. Have had to e-mail them every month since and received the missing copies mid-month which is no use. The last time they said they'd change my delivery option to Royal Mai and would be delivered by the end of the month. It's Now the 6th June and still not received the June issue. Its not on, they need to seriously look into this as I'm now thinking of cancelling my subscription which I don't want to do as I've been a subscriber for many years.
I still havn't received my June copy, I don't know if it is the post over here or over there. Does anyone
else in France receive it and if so have you got your June copy yet?
Hello floralies, have you contacted Dovetail, our subscriptions customer service team?
Not yet Nora but will do, sometimes it is late but not this late!