If you have it you pay tax on it end of story, think about it when you next vote.
Rant:- Self service check outs, what do I think of them? @## to put it very mildly. Tospots were the first to remove the lovely friendly staff and put them in, I dodged them like the plague until one day with a full trolley one of the girls said come on I will put them through for you and there by hangs a tale!! of unmitigated disaster. It was not reading some of the bar codes and the dam things talk to you all the time, it turned out she could not read the small bar-code so I read them (two very good eye's) and she put them in although there seems to be a time limit so I would read them again. We ended up with another helper, me still reading bar codes and a small pile of goods that would not go through, meanwhile the long queue I would have been in had vanished. Three weary people finally got some of the goods into my bags, worn out nerves shredded and me swearing first and last time, she wanted to drop the discarded goods into my bag and I pointed out there were camera's watching our every move so not a good idea. Then you have the checkout police who jump on the self checkers turn it all out and put it through again how would that make you feel, it would be my last time in that shop. NOW M&S have put them in, Thursday the queues at the fewer checkouts were down the aisles and two people in the self service bit, I give up, how can that system be better than a freindly person a smile and a bit of chat whilst rapidly packing it all away. At one time I did time and motion study, nothing in that training tells me this is a better system.
Morning Frank It is not a better system I hate them as well, but and here's the the rub you only buy the machine once it will run 24/7 where as if you had people , 3 shift cycle Tax , Pay ,Holidays , Sick leave
Ah, that's why I do on-line shopping. Sit in the comfort of your own home, a few clicks and, hey presto, nice delivery man at your door with all your goodies. Even brings them into your kitchen for you. What more could you ask for.
I find these days that the friendly chat at the checkout is disappearing and the monotonous recording has taken it's place, ie, 'Sorry to have kept you waiting'. 'Do you want bags, would you like help with the packing', etc. Then those dreaded words, 'Enjoy the rest of your day'. It's not the assistants' fault. Blame the top dogs.
Had similar experience to Frank some months ago at Sainsburys - and not having any cards on me I tried putting notes in the machine to pay. Several were rejected and very helpful staff were left scratching their heads. Me, in a mood, and with visions of still being in the bxxxxy shop at closing time decided, 'let's forget it', and walked out leaving everything on the counter, and went round to Waitrose. In and out in no time after using the friendly checkout.
I felt guilty about walking out of Sainsburys and leaving the staff to clear up - they're friendly girls just doing their jobs and I'm a Grumpy Old Man spoiling their day - but when all is said and done, action is the only way some of these know-it-all suits running these places might realise that customers come first and ultimately pay their wages. Let's send them some E-mails and tell them why more of us are getting fed up and going back to the little shops ( perhaps higher prices, but much better service - and usually better quality )
Well, that's off my chest, a good rant first thing on a Monday - the week has to get better ( but don't mention the weather! )
Did try the self service checkout in Morrisons a couple of times, but never again. I felt such a fool as I felt I was doing everything wrong. I do agree that all the staff in these shops are only doing their best but have management breathing down their necks. They have to say all the things they do, company policy and they also have to get customers through as fast as possible. Have forgotten now how many in what amount of time it is now. M&S assistant told me this.
My local B&Q is entirely self service. Needless to say, I no longer use it preferring to travel a bit further where they still have proper tills. For how long though, I wonder.
Hi, all. I am terrified of self-service checkouts and would not even try to use them. I do find that the checkout staff are now trained to be friendly and ask you about your day. I had a lovely chat to the young man in Tesco this morning by asking him about himself and I came out feeling cheerful. It is all about price really, isn't it? People do want the cheapest supermarket and the competition is intense.
I use online shopping sometimes, but quite enjoy the jaunt to the supermarket and the exercise involved in walking around an enormous store. I suppose it is a bit sad! The most exciting thiing likely to happen to me today is that visit to Tesco...
Hi GG. I used to like the spontaneous chat at the checkout. By the time they have got all the speil out it's time out. I usually manage to find an assistant, or anybody for that matter, on the shop floor to strike up a conversation with. Last week, it was two young female students from local college who asked me what was the best steak for grilling. Said what I thought then we went to the butcher to ask his views. There's always someone to chat to and it is my favourite pasttime.
Good Afternoon, Oh ? bring back the days of each item having it's own price label on it I can't read bar codes. you go to a shop be it hard wear store or supermarket you queue for the check out and discover that the item is dearer than what was labeled and I am not prepared to pay the difference . @ 56 I'm getting to feel like my Grandad ,Grumpy
Got a call out to Daughters just after posting the morning rant, could I baby sit the house as a parcel was expected, Got home at quarter to four and still no parcel. Rant 2, in this day and age of all things computerised surely the parcels firms could give a time to say within two hours, the spy in the cab tells the office exactly where the truck is so could advise whether they would be on time or not. When my oven was delivered before Christmas I was phoned the night before and given a rough time, next day the driver phoned and said half an hour OK and they were spot on, why some and not others I ask. Derek at 56 you are still a youngster and should not have time to rant, your life should be full of climbing mountains, swimming lakes then cycling twenty miles, bird watching and I do not mean the flying kind, now I am old enough to be grumpy.
Any age is good for a rant Frank. Keep going Derek and you are still a young man!
I hate the delivery companies that give you any time between 8-6. 'Can't you be a bit more specific'. 'Sorry, no.' Thanks a bundle. I believe a lot is to do with what couriers are used. Some are better than others. I find that most of the couriers I have dealings with operate a tracking system where you can check on line when and the approximate time for delivery. Now Tesco grocery deliveries are spot on. Always show up within the allotted hour so you know exactly where you are.
Posts
If you have it you pay tax on it end of story, think about it when you next vote.
Rant:- Self service check outs, what do I think of them? @## to put it very mildly. Tospots were the first to remove the lovely friendly staff and put them in, I dodged them like the plague until one day with a full trolley one of the girls said come on I will put them through for you and there by hangs a tale!! of unmitigated disaster.
It was not reading some of the bar codes and the dam things talk to you all the time, it turned out she could not read the small bar-code so I read them (two very good eye's) and she put them in although there seems to be a time limit so I would read them again. We ended up with another helper, me still reading bar codes and a small pile of goods that would not go through, meanwhile the long queue I would have been in had vanished. Three weary people finally got some of the goods into my bags, worn out nerves shredded and me swearing first and last time, she wanted to drop the discarded goods into my bag and I pointed out there were camera's watching our every move so not a good idea. Then you have the checkout police who jump on the self checkers turn it all out and put it through again how would that make you feel, it would be my last time in that shop.
NOW M&S have put them in, Thursday the queues at the fewer checkouts were down the aisles and two people in the self service bit, I give up, how can that system be better than a freindly person a smile and a bit of chat whilst rapidly packing it all away. At one time I did time and motion study, nothing in that training tells me this is a better system.
Frank.
Morning Frank It is not a better system I hate them as well, but and here's the the rub you only buy the machine once it will run 24/7 where as if you had people , 3 shift cycle Tax , Pay ,Holidays , Sick leave
Derek
Ah, that's why I do on-line shopping. Sit in the comfort of your own home, a few clicks and, hey presto, nice delivery man at your door with all your goodies. Even brings them into your kitchen for you. What more could you ask for.
I find these days that the friendly chat at the checkout is disappearing and the monotonous recording has taken it's place, ie, 'Sorry to have kept you waiting'. 'Do you want bags, would you like help with the packing', etc. Then those dreaded words, 'Enjoy the rest of your day'. It's not the assistants' fault. Blame the top dogs.
I felt guilty about walking out of Sainsburys and leaving the staff to clear up - they're friendly girls just doing their jobs and I'm a Grumpy Old Man spoiling their day - but when all is said and done, action is the only way some of these know-it-all suits running these places might realise that customers come first and ultimately pay their wages. Let's send them some E-mails and tell them why more of us are getting fed up and going back to the little shops ( perhaps higher prices, but much better service - and usually better quality )
Well, that's off my chest, a good rant first thing on a Monday - the week has to get better ( but don't mention the weather! )
Did try the self service checkout in Morrisons a couple of times, but never again. I felt such a fool as I felt I was doing everything wrong. I do agree that all the staff in these shops are only doing their best but have management breathing down their necks. They have to say all the things they do, company policy and they also have to get customers through as fast as possible. Have forgotten now how many in what amount of time it is now. M&S assistant told me this.
My local B&Q is entirely self service. Needless to say, I no longer use it preferring to travel a bit further where they still have proper tills. For how long though, I wonder.
I have sunshine!
Hi, all. I am terrified of self-service checkouts and would not even try to use them. I do find that the checkout staff are now trained to be friendly and ask you about your day. I had a lovely chat to the young man in Tesco this morning by asking him about himself and I came out feeling cheerful. It is all about price really, isn't it? People do want the cheapest supermarket and the competition is intense.
I use online shopping sometimes, but quite enjoy the jaunt to the supermarket and the exercise involved in walking around an enormous store. I suppose it is a bit sad! The most exciting thiing likely to happen to me today is that visit to Tesco...
Hi GG. I used to like the spontaneous chat at the checkout. By the time they have got all the speil out it's time out. I usually manage to find an assistant, or anybody for that matter, on the shop floor to strike up a conversation with. Last week, it was two young female students from local college who asked me what was the best steak for grilling. Said what I thought then we went to the butcher to ask his views. There's always someone to chat to and it is my favourite pasttime.
Good Afternoon, Oh ? bring back the days of each item having it's own price label on it I can't read bar codes. you go to a shop be it hard wear store or supermarket you queue for the check out and discover that the item is dearer than what was labeled and I am not prepared to pay the difference . @ 56 I'm getting to feel like my Grandad ,Grumpy
Derek
Got a call out to Daughters just after posting the morning rant, could I baby sit the house as a parcel was expected, Got home at quarter to four and still no parcel.
Rant 2, in this day and age of all things computerised surely the parcels firms could give a time to say within two hours, the spy in the cab tells the office exactly where the truck is so could advise whether they would be on time or not.
When my oven was delivered before Christmas I was phoned the night before and given a rough time, next day the driver phoned and said half an hour OK and they were spot on, why some and not others I ask.
Derek at 56 you are still a youngster and should not have time to rant, your life should be full of climbing mountains, swimming lakes then cycling twenty miles, bird watching and I do not mean the flying kind, now I am old enough to be grumpy.
Frank.
Any age is good for a rant Frank. Keep going Derek and you are still a young man!
I hate the delivery companies that give you any time between 8-6. 'Can't you be a bit more specific'. 'Sorry, no.' Thanks a bundle. I believe a lot is to do with what couriers are used. Some are better than others. I find that most of the couriers I have dealings with operate a tracking system where you can check on line when and the approximate time for delivery. Now Tesco grocery deliveries are spot on. Always show up within the allotted hour so you know exactly where you are.