Forum home› Problem solving
This Forum will close on Wednesday 27 March, 2024. Please refer to the announcement on the Discussions page for further detail.

Problems with GW website

Peanuts3Peanuts3 Posts: 759
in Problem solving

Is anyone else having problems with the GW website.  Each page is taking about 2 minutes to load up, which means I can't read the forum or look up anything.

I spilt coffee on my laptop a few weeks ago and it has been sent off to be cleaned.  the trouble started after that. 

All other web pages are loading up fine.

Just wondered if it was a problem with the website at the moment.  I miss catching up on the forum. image

«1

Posts

  • TesniTesni Posts: 163

    What a pain. I haven't noticed any problems with this particular site. Have you tried resetting your wifi router?

  • Peanuts3Peanuts3 Posts: 759
    No. How do you do that ?
  • FruitcakeFruitcake Posts: 810

    I have just had problems getting onto the site because Virgin was down. It seems ok now though 

  • TesniTesni Posts: 163

    Peanuts, my router has a reset button somewhere on it. I press it in for a few seconds and then release it. Hopefully, if you're with Virgin like Fruitcake is, it may be okay now anyway.

  • Peanuts3Peanuts3 Posts: 759
    Thank you. Unfortunately it has been like this for a few days. Will look on the router. Thank you
  • TesniTesni Posts: 163

    Let me know if you can't find it Peanuts - I will try to help. I know how frustrating it is when one of your favourite websites won't work!

  • FruitcakeFruitcake Posts: 810

    I also had to reset my router the other day and struggled for ages to find where the button was- turns out is was where it says "Virgin media" so that might help 

  • LynLyn Posts: 23,190

    Mine is a BT router, it is clearly marked 'Restart'

     

    Gardening on the wild, windy west side of Dartmoor. 

  • Peanuts3Peanuts3 Posts: 759
    Thank you. We have a virgin super hub. Have pressed the button which says virgin media and held it down but not much has happened. There is a reset thing, but looks like you have to put a paper clip in it to get it to work, which looks like easy to mess up.



    Will wake up my husband in Ireland later on and ask him.
  • UnknownUnknown

    I have this slow loading problem of GW too. I also have Virgin Super Hub with a 50 Mbps broadband connection...all other sites are loading normally.

    Over the last couple days I've also had the 'Internet Explorer is not responding' problem, but I think that's a separate issue.

Sign In or Register to comment.