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New emergency alert system, UK

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  • LG_LG_ Posts: 4,360
    Loads of reports of it not working over various devices and networks, and reports of one phone in a house working while others didn't. Feedback form here if anyone wants to fill it in. It's only about three questions. https://surveys.publishing.service.gov.uk/s/A7XZXQ
    Thanks @wild edges I've sent my test feedback 👍🏼
    'If you have a garden and a library, you have everything you need.'
    - Cicero
  • LG_ said:
    According to the alerts info page, it was from 3-3.20pm, so if you hadn't switched back on at 3.15 you wouldn't have got it.
    We who are too quick, . . . .
  • @steveTu -- re your post above - it should be straightforward :  in the settings menu , select notifications , right at the bottom there should be emergency and severe alert lines which need to be toggled on to have received the alert. I would think overall notifications might need to be enabled too  -- I normally have them on anyway for selected apps so I can't confirm that ( this is ioS based, but assume android similar). 

    I turned the alert off yesterday for my parents so as not to alarm them in case none of my siblings was with them at 3 pm today. 
    Kindness is always the right choice.
  • LG_LG_ Posts: 4,360
    Aha - I wanted to check what options were in those settings and I have now seen the message (that I was in such a hurry to dismiss due to the noise) in 'Emergency Alert History' (which I didn't know was there because obviously I've never had one before 🤣). Cheers. 
    'If you have a garden and a library, you have everything you need.'
    - Cicero
  • JennyJJennyJ Posts: 10,576
    My mother got it on her phone. I wouldn't have switched it off for her even if I'd been there because if there's a real alert I'd want her to get it.
    Doncaster, South Yorkshire. Soil type: sandy, well-drained
  • steveTusteveTu Posts: 3,219
    LG_ said:
    Surely all this is the point of doing a test? 

    But how does the Gov know I didn't get the alert? AND if the feedback is by some means that WASN'T notified to the recipients, then how would anyone know to give feedback?

    For those who did receive the alert, was an action required? If so, I'd assume the system is collecting 'no feedback' feedbacks. But for that to happen the gov must have a list of all devices they expected a feedback from wouldn't they?
    UK - South Coast Retirement Campus (East)
  • DovefromaboveDovefromabove Posts: 88,147
    I suspect there’s a whole load of local authority employees and emergency workers pretty well distributed across the country all primed to feed back, and that’s without all the various phone network employees who will probably also be asked to feed back. 

    I don’t think the government is waiting for or even needs a response from thee and me 😊 

    Gardening in Central Norfolk on improved gritty moraine over chalk ... free-draining.





  • steveTusteveTu Posts: 3,219
    But how do you know the variables? Is the issue device dependent...manufacturer... manufacturer within mast...? Software release within device...
    With a fair few variables, I don't think relying on 'someone that we had feedback from in that region must have had a device with x' works very well.
    I would have thought a feedback page for those not receiving the alert (assuming that is the exception) - where were you, what device, what software release (ie the variables that may have stopped you receiving the alert) etc may have been sensible.
    UK - South Coast Retirement Campus (East)
  • nutcutletnutcutlet Posts: 27,445
    i don't expect that will  be the only test. Issues bound to need sorting. I've got no problem with it, might be grateful one day. 
    Compared with what our gov has done to us over the last few years it seems a very minor thing


    In the sticks near Peterborough
  • DovefromaboveDovefromabove Posts: 88,147
    My presumption is that those variables will all be part of the feedback from the folk I mentioned. When I worked for the local authority we were asked to feedback on various initiatives that were being introduced across the county. 

    Gardening in Central Norfolk on improved gritty moraine over chalk ... free-draining.





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