I think the idea of tipping is a way of thanking someone for good service. Also possibly a reflection of the pay received by these people? The unsocial hours they work etc? Not sure why we tip some but not others but I tip. It makes me feel good and I know as a waitress a night with good tips always felt better than one with poor ones.
Since the introduction of the minimum wage, a waitress won't be paid any less than a shop assistant of the same age so why should they get a tip when the shop assistant won't, no matter how well they do their job.
I agree with @Hostafan1 's principles and the fact that it's a custom has facilitated the under-payment of employees in some industries for years. ....
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