Sue, if the item doesn’t do what it says on the tin, it is not fit for purpose,  if you contact them about it, they should send you a pre paid label to return. I’ve has similar happen from other companies and always had a label. Probably an on line one for you to print off.Â
Gardening on the wild, windy west side of Dartmoor.Â
I went to the PDSA website to post a review, and I got "This website is closed for refurbishment and will re-open in the summer." I've decided to send one to my friend anyway, just to give her a laugh, and the others can go to a charity shop. Â
Beyond grumpy with my wife's car today. For some reason, out of the blue, the battery decided to die on it. My fancy battery reconditioner could do nothing for it so I have to replace it. No problem you think until it turns out that all the fancy eco technology in the car means it needs a huge battery that costs £200. Then as a further kick in the teeth you can't just swap the battery for a new one (assuming you've found the battery and dismantled half the boot to get to it and if you managed to get into the boot in the first place when the lock is electronic and the battery is dead) because the car needs to be programmed to recognise the new battery  So what are you supposed to do when your car is stuck on the drive with a flat battery and needs to be plugged in to a computer to start again? Recovery cost to a garage, £200 + labour to fit the battery and then the cost of the programming on top? Why do car manufacturers think that is an acceptable way to design a car? It was annoying enough when you had to reset the clock after taking the battery out.Â
If you can keep your head, while those around you are losing theirs, you may not have grasped the seriousness of the situation.
Sympathy @wild edges I yearn for those days when a quick blast through the carburettor needle fixed most things. Are batteries like printer cartridges? Where they make their money?
And much sympathy for @Dovefromabove towels in winter are bad enough, wet through and stuck Â
"The trouble with having an open mind, of course, is that people will insist on coming along and trying to put things in it."Â Sir Terry Pratchett
We have a brand new washing machine that mustn't be hardwired so it's just sitting there😡 I'm about to explain to oh how to wash his trousers etc in the bath. I explained a technique akin to treading grapes. He doesn't seem too enthusiastic😕 tough
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I’ve has similar happen from other companies and always had a label. Probably an on line one for you to print off.Â
https://pdsapetstore.org.uk/pages/contact-us
Gardening in Central Norfolk on improved gritty moraine over chalk ... free-draining.
And much sympathy for @Dovefromabove towels in winter are bad enough, wet through and stuck
Â
I'm about to explain to oh how to wash his trousers etc in the bath. I explained a technique akin to treading grapes. He doesn't seem too enthusiastic😕 tough