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BT Socket advice please.

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  • wild edgeswild edges Posts: 10,497
    This is what BT fitted for me as my dangly wires kept breaking. It's a master socket so a bit bulky but slave sockets should be lower profile. I also bought the adapter at the front which replaces the dangly micro-filter without having to replace the whole socket. I have 2 of the adapters that I don't need anymore if you want one? Bottom pic shows one fitted.

    If you can keep your head, while those around you are losing theirs, you may not have grasped the seriousness of the situation.
  • @madpenguin so there's a couple of things. First, you should connect your filter to your master socket. Using it on an extension will impact the speed and reliability of your broadband for techie reasons.

    I'm assuming you can't do that because your master socket is in the "wrong" place relative to where your broadband router needs to be, and it's impractical to run a cable between the locations.

    In that case, you can buy something like this:
    https://www.amazon.co.uk/284-033-Telephone-Socket-Integral-Broadband/dp/B000NHQJH8

    To install it, simply unscrew your existing extension socket face plate. On the back of the plate will be a thin cable that splits out into 4 or 6 individual connection cores, each one connected into a terminal on in the face plate. Make a note of which color cables go into which numbered terminals (there's a standard, however the guy that wired your house may have got something wrong so best to check).

    Remove the connections. Then make the connections into the new face plate, by laying each core over the appropriate terminal then using the punch down tool to connect it - quite literally put the head of the tool over the core, and push down until it clunks.

    Then you can screw the face plate back into the back box, and you're done.

    You may need to check that whatever face plate you buy will fit your back box. Do that by simply unscrewing the existing face plate and use a tape measure to check the depth of the back box / pat box (the box left behind in the wall). They are standard depths, so just check the dimensions of your new face plate to make sure it fits. You can change a back box easily enough but it's more work and I'd suggest not something you want to do without some DIY and tools.

    Note there is a difference between a master socket and an extension, so you'll need to buy the right one (and as doing this on an extension isn't ideal, they may be less common).

    Hope that helps.
  • madpenguin said:.
    My bedroom socket is not the BT master socket,that is downstairs,would that make any difference?
    I'm quoting this separately as it's important!

    Yes it makes a difference, and the 2 are not interchangeable.
  • madpenguinmadpenguin Posts: 2,543
    Thank you strelitzia32
    The downstairs master socket is the one the internet cable is plugged into (not sure if that is the right terminology!)
    The one in my bedroom is an extension which has the ASDL splitter,Phone and Alarm all connected to it.
    Just want it a bit tidier!
    “Every day is ordinary, until it isn't.” - Bernard Cornwell-Death of Kings
  • Cottage CompostCottage Compost Posts: 496
    edited September 2020
    Open Reach (Not BT) own the cable upto and including the master socket.  Inwardly from the master socket belongs to you.  So technically you should not be interfering with the master socket and or the cables outwardly.  Just so you know.   Wordage below assumes that there is no alarm system or some other system or device that auto dials to services such as care centres etc

    Before you start label wires and note which wires are connected to what and where just in case!!!   Doing this ensures that if things don't work out you can reconnect things as they were originally and start again or give up.   

    You don't need to strip back the wires.  Just use the punch tool to punch two wires only into place.  Usually white and orange pair but sometimes can be the blue and white pair or rarely black and green pair.  Doesn't matter which way around you connect them, the box works it out for you.  The voltage on the wires is only 50v DC so you cannot electrocute yourself and you won't feel a thing at all........... However don't do this if you are having a thunderstorm outside or someone else is doing some mains electrical works in the building at the same time!!   If something happens it won't kill you but it will hurt for sure, i know!!

    In the old box you may have a third wire connected, typically orange and white in colour to terminal three, this is no longer needed anymore, disconnect it and your broadband speed can improve substantially as it causes crossover interference onto the other two wires.  Whatever the colour of this wire is that's connected to terminal three, disconnect it.  Coiling wires up and securing them with string, tape and other things is not good as this also causes crossover interference especially if bundled up with mains wires (AC supply) such as lamps, clocks, radios and anything that's mains powered.

    To get the best out of your phone line and broadband, less is more so physically disconnect as many extensions that you may have altogether and where possible just use the master socket only.     If you only have one extension from a master socket and the master socket has nothing else connected to it then it's best to move the master socket to where the slave is on the end of the extension.   An unused extension causes interference, physically pull the wires out and disconnect it at the master socket.

    Always use twisted pair telephone cables, don't use laid flat cabling typically bought at many various outlets as telephone extensions.  If it looks and feels round between the fingers it's twisted pair.  If it looks or feels feels flat between the fingers put it back on the shelf and walk away.

  • madpenguinmadpenguin Posts: 2,543
    I finally got a telephone engineer to sort me out as it all got a bit technical for me!
    To tidy the plugs etc I am also going to hide them inside a built in cupboard so that problem will be sorted as well.
    “Every day is ordinary, until it isn't.” - Bernard Cornwell-Death of Kings
  • I don't even have a landline...but glad to hear it's all sorted @madpenguin
    To Plant a Garden is to Believe in Tomorrow
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