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Burncoose’s extraordinary delivery charges.

NollieNollie Posts: 7,529
edited July 2019 in Plants
Based on it’s good reputation for plants and the fact it delivers to Europe, I was going to order a few perennials I can’t get here. For 3 x 1.5-2L plants, the stated delivery charge was £120.00!! No that’s not a typo, one hundred and twenty pounds  :o

6 x 6L potted roses from David Austin UK, was £20. A delivery from Brittany that must have weighed double what 3 pots would, was €12.50.

Do you think they were planning on chartering a private plane to bring them over?
Mountainous Northern Catalunya, Spain. Hot summers, cold winters.
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Posts

  • Hostafan1Hostafan1 Posts: 34,889
    EEK!!
    I ordered from a Hosta nursery in Holland and it's a standard £20 delivery but if order total is over £100, it's free.
    Devon.
  • NollieNollie Posts: 7,529
    Yep, I’m truly gobsmacked! I keep checking to make sure my eyes are not deceiving me... scroll down to the bottom of this page and please tell me that they are not!

    https://www.burncoose.co.uk/site/page.cfm?page_ref=delivery_information&mnu=haa&rn
    Mountainous Northern Catalunya, Spain. Hot summers, cold winters.
  • FireFire Posts: 19,096
    Maybe give them a call.
  • FairygirlFairygirl Posts: 55,117
    Blimey  - are they personally coming over and planting them for you too?  :D

    I suppose they simply have to charge what it costs them, and some nurseries will have less of a cushion to play with when it comes to delivery charges. I was looking at an alpine specialist [which is up here] and their delivery is quite high, but it all comes down to their ongoing costs for everything, not just the end product of delivery. 
    It's a place where beautiful isn't enough of a word....



    I live in west central Scotland - not where that photo is...
  • Singing GardenerSinging Gardener Posts: 1,237
    OH arranged his own delivery (through a company called something like parcel2go) to get a heavy item  from Germany (as the company said they wouldn't deliver because of Brexit). He reckons they would charge about £12 for 3 plants. Probably more hassle than it's worth though!
  • BijdezeeBijdezee Posts: 1,484
    It's probably priced to deter overseas orders, I've heard that companies don't want the hassle. 
  • NollieNollie Posts: 7,529
    Well I would expect the Director to fly out and personally plant them for that price! I have emailed them to see if a more cost-effective delivery arrangement is possible. 

    I suspect they have had their fingers burnt in the past and have to build in the cost of a refund for DOA plants, but still...
    Mountainous Northern Catalunya, Spain. Hot summers, cold winters.
  • leemleem Posts: 9
    Hostafan1 said:
    EEK!!
    I ordered from a Hosta nursery in Holland and it's a standard £20 delivery but if order total is over £100, it's free.
    If you dont mind me asking, which Hosta Nursery? Wouldnt mind getting a few more.
  • edhelkaedhelka Posts: 2,351
    Contact them, they probably have it set incorrectly.
  • BraidmanBraidman Posts: 274
    If you dont mind me asking, which Hosta Nursery? Wouldnt mind getting a few more.

    Try this lot, I have not used them but they seem reasonable!

    Cheers.

    [email protected]



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