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Help I think they have sent the wrong clematis

YviestevieYviestevie Posts: 7,066
in Plants

I purchased Clematis Purpurea Plena Elegans from Waitrose and this is what arrived.

image

Unless I'm dreaming this is not the right clematis.  Before I complain can someone confirm that I'm not going Doolally.

Hi from Kingswinford in the West Midlands
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  • DovefromaboveDovefromabove Posts: 88,146

    That's  not Purpura plena elegans  - it looks like a C. alpina, possibly Francis Rivis (can't see the flower centre but it's that colour). 

    I love C. alpinas and have several......but I also love Purpurea plena elegans and I have that also.  


    Gardening in Central Norfolk on improved gritty moraine over chalk ... free-draining.





  • nutcutletnutcutlet Posts: 27,445

    you're not going doolally. That's either an alpina or a macropetala I think. Richard will know



    In the sticks near Peterborough
  • BobTheGardenerBobTheGardener Posts: 11,384

    Complain, attaching a photo and (with luck), you'll get to keep that and get what you asked for. image

    A trowel in the hand is worth a thousand lost under a bush.
  • Lily PillyLily Pilly Posts: 3,845

    imageYvie I have just planted mine and it looks like this

    Weeds are flowers, too, once you get to know them.”
    A A Milne
  • granmagranma Posts: 1,933

    Customer service is very good I've been told . I don't have never near me but friends tell me its second to none .I assume that's good.

  • YviestevieYviestevie Posts: 7,066

    Thanks for the confirmation. Yes, I'll complain, I knew it was wrong.  Bit of a pain really, as the new one might arrive whilst I am on holiday, I'll have to tell them to hang fire before they send it.

    Hi from Kingswinford in the West Midlands
  • DovefromaboveDovefromabove Posts: 88,146

    That one's worth hanging onto as well image


    Gardening in Central Norfolk on improved gritty moraine over chalk ... free-draining.





  • TopbirdTopbird Posts: 8,355

    Waitrose Garden is part of Crocus.

    Both offer excellent customer service and I'm sure you will have a good outcome. As Bob says you will probably be sent a new plant and be allowed to keep the wrong one. I'm also fairly certain you could ask them for a specific delivery date (free of charge) as it is their error and not yoursimage

    Last edited: 02 April 2017 18:10:35

    Heaven is ... sitting in the garden with a G&T and a cat while watching the sun go down
  • YviestevieYviestevie Posts: 7,066

    Email sent, I'll let you know the outcome.

    Hi from Kingswinford in the West Midlands
  • FairygirlFairygirl Posts: 55,117

    What a scunner Yvie, although, as the others have said, you'll probably get to keep it.

    Hope they get it right next time! 

    It's a place where beautiful isn't enough of a word....



    I live in west central Scotland - not where that photo is...
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