We ordered both the pelargonium and petunia night sky plugs from T&M this year and have been delighted with the petunia and the pelargonium are coming on well, some have buds on them. Both sets of plugs were kept inside the gh because of the bad weather but once hardened off came on well and the petunia have'nt stopped flowering.
However, my Daughter ordered some scented perennials which got delivered to me by mistake this weekend, some are clearly not going to grow as they are in poor condition and I will not be able to give the others to her as we live way too far away.
Emma yours look bit better than mine, all 3 geraniums ok now potted up, 2 delphoniums dead, 1 struggling , 1 poppy dead 2 struggling, all no way garden ready
I will be sure to pass your quality control comments along to our management team here.
(And if there are any outstanding issues that neeed resolving, for anyone, please let us know. If you would like to call 0333 400 0033 on either weekend day 9am - 6pm and ask for me, I'll be happy to help in whatever way I can).
they have replaced all the plants I complained about, I never received any emails, but they did actually phone me after i crossly emailed them, evn my blackberry plant is here, hurrah, thankyou finally t&m...just one more whinge, got my first 'pink' lily in flower... er... it's white ( could have been worse, if it was yellow or orange I'd have ceremoniously burned it!)
I'm sorry about the mix up with the lily bulb. Can I replace it for you?
If so, please feel free to call and ask for me on either weekend day (not 16th, 17th or 24th July as I'm on annual leave) - I'll be happy to get a replacement for you.
Posts
We ordered both the pelargonium and petunia night sky plugs from T&M this year and have been delighted with the petunia and the pelargonium are coming on well, some have buds on them. Both sets of plugs were kept inside the gh because of the bad weather but once hardened off came on well and the petunia have'nt stopped flowering.
However, my Daughter ordered some scented perennials which got delivered to me by mistake this weekend, some are clearly not going to grow as they are in poor condition and I will not be able to give the others to her as we live way too far away.
Emma yours look bit better than mine, all 3 geraniums ok now potted up, 2 delphoniums dead, 1 struggling , 1 poppy dead 2 struggling, all no way garden ready
Thank you for the feedback aym280,
I will be sure to pass your quality control comments along to our management team here.
(And if there are any outstanding issues that neeed resolving, for anyone, please let us know. If you would like to call 0333 400 0033 on either weekend day 9am - 6pm and ask for me, I'll be happy to help in whatever way I can).
My best regards
Richard
they have replaced all the plants I complained about, I never received any emails, but they did actually phone me after i crossly emailed them, evn my blackberry plant is here, hurrah, thankyou finally t&m...just one more whinge, got my first 'pink' lily in flower... er... it's white ( could have been worse, if it was yellow or orange I'd have ceremoniously burned it!)
Rosemummy,
I'm sorry about the mix up with the lily bulb. Can I replace it for you?
If so, please feel free to call and ask for me on either weekend day (not 16th, 17th or 24th July as I'm on annual leave) - I'll be happy to get a replacement for you.
Our Customer Care telephone number is:
0333 400 0033
We're open from 9am until 6pm on both days.
My best,
Richard
Customer Care Agent