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GW Email Newsletter
Hi all, is anyone out there having the same trouble as me ?, with the gardnersworld.com newsletter very slow in loading the email page. 
To the point where you wait and wait to read the latest info and then go and do something else.
I wonder if Immediate Media Co are aware ?
Anyone else experiencing this ?
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Hi hutchman,
Sorry to hear you've been having trouble loading the email - try viewing the web version instead:
http://e.gardenersworld.com/q/11ogHL2ZWCbMEW7ckwtoY8U/wv
Are you experiencing this problem with other emails, or just this particular one?
Hi NorahGW,
Thanks for prompt response. No, other newsletter emails ( BBC news magazine etc) come through and load just fine as normal as before. Yes, can view by web version no problem but defeats the purpose of newsletter if can't view the link needed.
This annoying problem has only just started recently and wondered whether the page layout change might have had an effect.
Any other thoughts ??
That doesn't sound good - yes ideally you'd want the emails to work! I'll report it to the team. In the mean time, could you go this website:
http://supportdetails.com/
and fill in your name, email, and then provide [email protected] as the recipient - this way we can much better pinpoint what's going wrong.
Hi NoraGW, please accept apologies for mispelling your name previously.
Have done above as requested. Do I 'sit back' & await outcome.
Thank you for your help over this, (am hoping its not me otherwise shall feel a fool) and look forward to hearing positive solution.
Best wishes
No worries
Your software all looks up to date - so I'll forward this to the relevant team to look in to. Keep us updated if this issue carries on, and likewise I'll let you know what the team come back with. Fingers crossed it was just a one off...