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Are these lavender plugs acceptable or DOA?
Would appreciate some advice please...
I ordered some lavender plug plants and when they arrived they were very brown/grey, a bit mouldy and a few seemed completely dead.
I rang up and complained and they sent me some more which arrived yesterday - these ones are even worse than the first lot!
I have never ordered lavender plugs before so Im not exactly sure what I should be expecting but these look pretty poor to me - what do you think?
- I ordered 36 (6 packs) and have taken photos of 2 packs which are representative...
Im inclined to compalin and get my money back this time but before I give someone an earful I thought I'd better check first just in case they always look like this!
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Absolutely agree get your money back. I am hearing similar stories from friends and family who have ordered plug plants of different sorts. All have had replacements or money back. It's been a difficult year for everyone I think, sellers as well as buyers
I would say you have every right to complain. These are the plugs I received a fortnight ago - and although they are much smaller, it is what yours should look like:
Name and shame
Thanks for your feedback everyone - confirmed my suspicions...
Spoke to a very nice lady who was sincerely apologetic and refunded my money (although it should be noted she was a "middlewoman" - not the end supplier...)
@chicky - they look much better! would you mind telling me where you got yours? Need to find a good supplier and buy some more!
last months GW mag had an offer on lavender that is still open. 48 plants for just £5.60 postage
You need to get in quick for the GW plug plants. Go to T&M website and type in GW668, that will take you to the GW offers page. You can then decide if you want 24 plants for £4.30 postage, or 48 for £5.60 postage. I think the offer is on until the 14th June, but lots of the monthly offers end on the last day of the month - today.
The T&M plants will be very small, but everything I've had from there has been small and healthy.
That sounds worryingly good!
Thanks for heads up Muddy and Mummy - 48 lavendar on the way!
Mine were the 48 "free" offer from GW mag - been really pleased with them