Scarab beetle?? I feel a right numpty not knowing what a vine weevil looked like but Scarab beetles...? It's getting worse! I've not bought any plants online before and i don't think i ever will again!
Funny how the more you find out,the less you know...
As suggested i wrote to the plant suppliers who apologised and sent two more plants.I was told to destroy the first two as they had vine weevils attacking the roots..
Unfortunately the plants they sent are awful.The leaves are brown and crisp at the edges and thats the ones that survived the journey,others are snapped off.
I'm putting it down to an unlucky buy,my first online plant shopping but also my last.I'd expected better from The Mail garden shop
That's really hard luck Klink. I hope you've informed the company right away and included close ups of the poor quality. Best request a total refund I'd say and go to a reputable nursery or GC if you can. It's very disappointing when this happens as many suppliers are good. You could also try some of the hedging specialists as they stock plenty of varieties which are not just for hedging material.
It's a place where beautiful isn't enough of a word....
I live in west central Scotland - not where that photo is...
From the encouragement i've had from you on here it's given me confidence to complain again so i've just sent a mail about the replacement trees being all but dead.
Klink- hang in there! After the problem with the first batch they should have made doubly sure you were satisfied. They should really have offered you a choice of refund or replace and you've probably been fobbed off with the dregs. Send pix to them and go for it!!!
It's a place where beautiful isn't enough of a word....
I live in west central Scotland - not where that photo is...
Posts
Scarab beetle?? I feel a right numpty not knowing what a vine weevil looked like but Scarab beetles...? It's getting worse! I've not bought any plants online before and i don't think i ever will again!
Funny how the more you find out,the less you know...
Just thought i'd update this post.
As suggested i wrote to the plant suppliers who apologised and sent two more plants.I was told to destroy the first two as they had vine weevils attacking the roots..
Unfortunately the plants they sent are awful.The leaves are brown and crisp at the edges and thats the ones that survived the journey,others are snapped off.
I'm putting it down to an unlucky buy,my first online plant shopping but also my last.I'd expected better from The Mail garden shop
Oh well...
That's really hard luck Klink. I hope you've informed the company right away and included close ups of the poor quality. Best request a total refund I'd say and go to a reputable nursery or GC if you can. It's very disappointing when this happens as many suppliers are good. You could also try some of the hedging specialists as they stock plenty of varieties which are not just for hedging material.
I live in west central Scotland - not where that photo is...
Ask for your money back.
Then go to a good nursery.
Check size/quality/health/cost before you buy.
Most will offer a years guarantee.
Unfortunately i've thrown out the box they came in so i couldn't send them back now.I'm disappointed as they were £15 each but,lesson learned.
The company will probably not ask for them to be sent back.
Complain!
From the encouragement i've had from you on here it's given me confidence to complain again so i've just sent a mail about the replacement trees being all but dead.
Fingers crossed!
At very worst they can only say no.
You have nothing to lose.
Keep us posted.
Klink- hang in there! After the problem with the first batch they should have made doubly sure you were satisfied. They should really have offered you a choice of refund or replace and you've probably been fobbed off with the dregs. Send pix to them and go for it!!!
I live in west central Scotland - not where that photo is...