@ Artjak - that is so true and precisely why ill people need particular care and respect, because they are in a more vulnerable state than anyone else.
Artjak (I tthink), nurses can take a further qualification course to become nurse practitioners, which means they can prescribe. There are certain things that they cannot prescribe but "general" stuff they can.
I will use this post to admit that I am one of the nhs "paper pushers". I don't deal with appointments but I do deal directly with patients. Over the last few years, our jobs have changed immeasurably, and not for the better either. Staff leave and aren't replaced, leaving that persons workload to be put on someone else. That person then has to do two peoples jobs within the confines of their own, without any extra pay or help.
NHS staff often do extra hours for no extra pay or even a mere thank you from anyone. Yet we are the first people who get shouted at by both patients ad management if something doesn't go right, when it is all beyond our control
We don't like working the way we have to. Yes, we could leave but that wouldn't help the situation. All that would do is put more work on already overstretched resources, leading to more waiting times for patients- appointments, results, waiting lists, the lot.
OP if I can help your situation in anyway then please feel free to PM me. I'd be happy to help if I can, even if it is just pointing you in the right direction for your complaint. You should complain because if you don't, it will keep happening time and time again
Fruitcake - I so agree that front-line and lower management administrators in the NHS get a raw deal & are often unfairly criticised for things beyond their control.
I worked for 6 years in the NHS as a pen-pusher. The levels of frustration for both clinicians and 'pen-pushers' was incredibly high even then (20 years ago).
I left (to move down here) just as 'they' announced that all level 3 and below clerical staff would have to reapply for their jobs. In my particular office we knew that the number of positions available was being reduced from 6 to 4. We knew that (at best) 2 of our friends and colleagues would be out of a job & that 4 people would be doing the work of 6. That is not conducive to a good and happy working environment.
They also liked to employ people on 30hr pw contracts (over 5 days) simply because they only paid for 30 hrs pw but they knew that people would probably do the extra 30 to 45 mins each day it took to actually do the job, for no pay - simply because they were nice people & didn't want to leave colleagues and patients in the lurch. I think that is a cynical & unacceptable approach to man management.
The NHS only functions as well as it does because of the sheer good will & 'niceness' of the majority of staff it employs (both clinicians and pen pushers). If everybody worked to rule it would grind to a halt in less than a week.
Heaven is ... sitting in the garden with a G&T and a cat while watching the sun go down
Posts
@ Artjak - that is so true and precisely why ill people need particular care and respect, because they are in a more vulnerable state than anyone else.
Artjak (I tthink), nurses can take a further qualification course to become nurse practitioners, which means they can prescribe. There are certain things that they cannot prescribe but "general" stuff they can.
I will use this post to admit that I am one of the nhs "paper pushers". I don't deal with appointments but I do deal directly with patients. Over the last few years, our jobs have changed immeasurably, and not for the better either. Staff leave and aren't replaced, leaving that persons workload to be put on someone else. That person then has to do two peoples jobs within the confines of their own, without any extra pay or help.
NHS staff often do extra hours for no extra pay or even a mere thank you from anyone. Yet we are the first people who get shouted at by both patients ad management if something doesn't go right, when it is all beyond our control
We don't like working the way we have to. Yes, we could leave but that wouldn't help the situation. All that would do is put more work on already overstretched resources, leading to more waiting times for patients- appointments, results, waiting lists, the lot.
OP if I can help your situation in anyway then please feel free to PM me. I'd be happy to help if I can, even if it is just pointing you in the right direction for your complaint. You should complain because if you don't, it will keep happening time and time again
Fruitcake - I so agree that front-line and lower management administrators in the NHS get a raw deal & are often unfairly criticised for things beyond their control.
I worked for 6 years in the NHS as a pen-pusher. The levels of frustration for both clinicians and 'pen-pushers' was incredibly high even then (20 years ago).
I left (to move down here) just as 'they' announced that all level 3 and below clerical staff would have to reapply for their jobs. In my particular office we knew that the number of positions available was being reduced from 6 to 4. We knew that (at best) 2 of our friends and colleagues would be out of a job & that 4 people would be doing the work of 6. That is not conducive to a good and happy working environment.
They also liked to employ people on 30hr pw contracts (over 5 days) simply because they only paid for 30 hrs pw but they knew that people would probably do the extra 30 to 45 mins each day it took to actually do the job, for no pay - simply because they were nice people & didn't want to leave colleagues and patients in the lurch. I think that is a cynical & unacceptable approach to man management.
The NHS only functions as well as it does because of the sheer good will & 'niceness' of the majority of staff it employs (both clinicians and pen pushers). If everybody worked to rule it would grind to a halt in less than a week.