perhaps we are going about this the wrong way why not email their big customers and ask them to read this forum ie Ideal World and Bid tv even if these items were not bought from them they aught to know what people are saying about their suppliers because it could effect their credibility, the fact that Ideal world refunded someone shows they want to keep thier goodwill,
Last year I ordered some plants and plugs from D.T.Brown. After a few weeks two plants of a pack of five were showings signs of wilting (ie. death). I phoned the company and no problem within two weeks I had a replacement pack of five not just the two that did eventually die. There was no quible or send the dead plants back, they just required my order number and there they were. So that's one good company.
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Hi david k i have contacted bbc watchdog and hopefully will get a reply
I still feel very strongly that if people like GW put perssure on rouge retailers it would be more effective.
perhaps we are going about this the wrong way why not email their big customers and ask them to read this forum ie Ideal World and Bid tv even if these items were not bought from them they aught to know what people are saying about their suppliers because it could effect their credibility, the fact that Ideal world refunded someone shows they want to keep thier goodwill,
Last year I ordered some plants and plugs from D.T.Brown. After a few weeks two plants of a pack of five were showings signs of wilting (ie. death). I phoned the company and no problem within two weeks I had a replacement pack of five not just the two that did eventually die. There was no quible or send the dead plants back, they just required my order number and there they were. So that's one good company.