Hmmmm I took the plant out of the pot and the root system was more what I'd expect from a 9cm plant. If I didn't know any better this looks like a 9cm potted up in a 2l pot and sold to me for the 2l price?
Would you expect the root system to have reached the bottom of the pot it's sold in (or at least hold the majority of the potting medium together?
Thanks Verdun, I've mailed them with this picture asking them to suggest a resolution. I've ordered a lot from Jacksons recently and I've been very impressed, will surely order in future too. Maybe this is just an oversight this time.....
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Hmmmm I took the plant out of the pot and the root system was more what I'd expect from a 9cm plant. If I didn't know any better this looks like a 9cm potted up in a 2l pot and sold to me for the 2l price?
Would you expect the root system to have reached the bottom of the pot it's sold in (or at least hold the majority of the potting medium together?
No point me splitting this up into 4 pieces.....
Thanks Verdun, I've mailed them with this picture asking them to suggest a resolution. I've ordered a lot from Jacksons recently and I've been very impressed, will surely order in future too. Maybe this is just an oversight this time.....
Good customer service, shame I won't get the display I was after this year (unless I order from knoll gardens I'm guessing