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any computer buffs out there?

granmagranma Posts: 1,931
in The potting shed

I'm searching for a computer buff who can help me PLEASE.

I put Microsoft office    365.  on  my laptop I have a Windows 8 .

I have some emails which when it says click on the link to open nothing happens.I would appreciate some know how on opening them 

 

Posts

  • granmagranma Posts: 1,931

    SORRY WINDOWS 7   NOT 8

  • BobTheGardenerBobTheGardener Posts: 11,384

    It's possible that your anti-virus software (or ISP) has detected viruses or other malware in those particular links on the affected email so is protecting you by refusing to open them.  Another possibility is a configuration issue - can you open links in other email messages?

     

    A trowel in the hand is worth a thousand lost under a bush.
  • granmagranma Posts: 1,931

    Yes , they open okey with others , this one is from our local councils regarding employment .

  • BobTheGardenerBobTheGardener Posts: 11,384

    Whoever sent the message at the council may not have made them into proper hyperlinks.  Try highlighting the link using your mouse and press ctrl-c (copy) then start your web browser, click in the address bar at the top and press ctrl-v (paste.)

    A trowel in the hand is worth a thousand lost under a bush.
  • granmagranma Posts: 1,931

    I don't have a mouse it is a touch pad 

  • BobTheGardenerBobTheGardener Posts: 11,384

    You should still be able to highlight the link using a touchpad - they are just an alternative to a mouse.  See here:

    http://www.ehow.co.uk/how_7200338_copy-paste-touchpad.html

     

    A trowel in the hand is worth a thousand lost under a bush.
  • granmagranma Posts: 1,931

    Still having problems bob

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