I spoke to the company this morning who said they are for external use but couldn't explain why the black finish is flaking off and said they hadn't recieved my emails. He also said that he hasn't had problems with these planters (maybe because he doesn't read peoples emails), otherwise he wouldn't sell them and that he sells lots of them each year. I've sent him the photos again, so lets see what he comes back with.
Well done Stephanie. I don't think many companies read people's emails - judging by some of the replies I've had to issues. I think they just fob you off and hope you go away. They forget that people are parting with their hard earned cash.
Did you buy them direct or from an outlet - GC DIY store? If it was from an outlet, perhaps you should try them as well.
Keep at him. If they're not fit for purpose...
It's a place where beautiful isn't enough of a word....
I live in west central Scotland - not where that photo is...
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I spoke to the company this morning who said they are for external use but couldn't explain why the black finish is flaking off and said they hadn't recieved my emails. He also said that he hasn't had problems with these planters (maybe because he doesn't read peoples emails), otherwise he wouldn't sell them and that he sells lots of them each year. I've sent him the photos again, so lets see what he comes back with.
Well done Stephanie. I don't think many companies read people's emails - judging by some of the replies I've had to issues. I think they just fob you off and hope you go away. They forget that people are parting with their hard earned cash.
Did you buy them direct or from an outlet - GC DIY store? If it was from an outlet, perhaps you should try them as well.
Keep at him. If they're not fit for purpose...
I live in west central Scotland - not where that photo is...