Our meter is in the under stairs cupboard but I'm sure that I would have heard it if it beeped, of course the blank screen may have been caused by something other than the battery. I read that if the battery was low it would send a signal to the gas supplier after all they receive readings from the meter so are in touch with it. I had thought that the meter would have kept recording usage even with a blank screen but the fitter replaced the whole unit and said that the faulty meter goes to be refurbished he said nothing about retrieving readings.
It seems like one of those issues you ignore as a supplier. It's 10-15 years away and by then it's likely to be someone else's problem. And presumably in 10-15 years, gas will be last years issue anyway as we'll all be on heat pumps.
I'm glad the issue was brought up here, as I never even considered that the meter was battery powered - I assumed they had some pixie on a treadmill inside.... and I never thought that he (Shaun) had a treadmill life.
The pixie on my treadmill is on strike! We have similar problems but with electric smart meter. Had to have one installed to get export tariffs from solar. Used to get online bill monthly from Octopus energy. Ended up ringing them in October because we hadn't had a bill. Bloke said they weren't getting 30 minutes reading, funny they were showing on the online account. Wrote to Greg Jackson, got a reply some weeks later from his team Gave me £100 as an apology. Haven't had an email since October. Rang yesterday, hubby worked out with calculator they owed us around £80 export. We exported 12 kw yesterday alone. Bloke said said as last one, promised to look into it, email reply. Got 2 yesterday, another one today, looking as though they added the export, removed it, added it again, removed it again. No idea what the hell is going on!
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Gave me £100 as an apology. Haven't had an email since October. Rang yesterday, hubby worked out with calculator they owed us around £80 export. We exported 12 kw yesterday alone. Bloke said said as last one, promised to look into it, email reply. Got 2 yesterday, another one today, looking as though they added the export, removed it, added it again, removed it again. No idea what the hell is going on!