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Forum and phone

UffUff Posts: 3,199
in Problem solving
I can't sign into the forum with my phone. I can bring the forum up but when I try to sign in it just says 'Something went wrong, please go back the the home page'.
I know that some members use their phones on here, do you have the same problem at times?
Any help in solving the problem would be appreciated please.
SW SCOTLAND but born in Derbyshire
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Posts

  • B3B3 Posts: 27,505
    Have you tried Wi-Fi and mobile data separately. One of them might work. 
    When I have a problem with my phone, I switch it right off and then start it up again. That usually works for me. 

    In London. Keen but lazy.
  • UffUff Posts: 3,199
    Ok, thanks both. I'm out in a while so will try the mobile data and report back later.
    SW SCOTLAND but born in Derbyshire
  • Slow-wormSlow-worm Posts: 1,630
    No, but I can't sign into the forum directly - I have to sign into the main site, then come to the forum, then it asks me to sign in again, then it logs me in. 🤷‍♀️
  • UffUff Posts: 3,199
    Still can't sign in via mobile data either. I cant be the only member on here using the iphone so if you have one do you have any problems? 
    It isn't life or death if I can't but I don't like technology to get the better of me. 
    SW SCOTLAND but born in Derbyshire
  • DovefromaboveDovefromabove Posts: 88,147
    I use my iPhone on the forum a lot of the time. I’ve got it set up to save my Sign In details and I’ve never had a problem … puzzling 🤔 

    Gardening in Central Norfolk on improved gritty moraine over chalk ... free-draining.





  • UffUff Posts: 3,199
    Do you sign in using an App Dove?
    SW SCOTLAND but born in Derbyshire
  • DovefromaboveDovefromabove Posts: 88,147
    edited February 2023
    No I just joined up and told it to sign me in automatically whenever I click on the GW forum symbol saved in my Favourites.  

    Occasionally it asks me to sign in again but because I’ve told it to save my email and password all I have to do is click on Sign In and it does it. 

    I know what I do but I’m not sure how to describe it any better than that … 🤔 

    Gardening in Central Norfolk on improved gritty moraine over chalk ... free-draining.





  • Busy-LizzieBusy-Lizzie Posts: 24,043
    Mine works like @Dovefromabove's. It's a Samsung Galaxy.
    Dordogne and Norfolk. Clay in Dordogne, sandy in Norfolk.
  • UffUff Posts: 3,199
    Thanks both. Been thinking about it and came to wonder if it might be a browser problem. I use Safari by default on the phone so I installed the Google Chrome app and I can sign into the forum from that so my question has been answered but the problem hasn't been solved. 
    I now have to find out why I can't use Safari to sign in, s'truth, talk about dog and a bone. I'm thinking it might be a setting on Safari that needs changing but why is it just me . . . says she going away swearing whistling to herself.
    SW SCOTLAND but born in Derbyshire
  • DovefromaboveDovefromabove Posts: 88,147
    I use Safari for everything on my iPhone and Google Chrome on my laptop … no problems 🤷‍♀️ 

    Gardening in Central Norfolk on improved gritty moraine over chalk ... free-draining.





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