Just received two shrubs from RHS and they were anchored to the bottom of a 30" tall square box and all secure so all good on the box front.
I had left instructions with RHS to deliver to one of three neighbours if I was out.
Im in the garden and Bang Bang Bang on the front door which when I open 30 seconds later "White Van Man " is already screaming off down the road having left the box on the door step..
I complained to RHS and got
Good afternoon,
Thank you for your email
We are very sorry to hear your comments in regards to your delivery. All drivers are instructed to leave orders in a safe place if no one is present on delivery however, we apologise that this did not fall under the category in a safe place. Please be re-assured that until goods are received by the customer they are our responsibility. We appreciate and value all feedback and I will ensure to pass your comments forwards. If we can be of any further assistance please do not hesitate to contact us.
Kind regards,
Ally RHS Plants Customer Services
Obviously a Standard Email probably No 37B that they just ping out ensuring The RHS Personal Touch is retained.
The driver let them down and I will use them again
God I feel better now Young Codger............my son has always called me Old Codger !
Everyone is just trying to be Happy.....So lets help Them.
You say RHS @NewBoy2 ...I say Crocus, who actually operate their online plant service. And frankly they are the better end of the online plant selling spectrum.
I suppose being called Old codger by someone who knows you well is sort of ok. Being called it by a stranger can be perceived maybe as not so endearing. It would not bother me being called it by a stranger.
Human etiquette is strange, . Richard Pryor would often used the N word where the audience majority was black people, and they would laugh their socks off. A white man saying the same thing would be lambasted.
Often and in a similar way too, in Quentin Tarentino films Samuel L Jackson often does the same-regardless of potential target audience.
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I had left instructions with RHS to deliver to one of three neighbours if I was out.
Im in the garden and Bang Bang Bang on the front door which when I open 30 seconds later "White Van Man " is already screaming off down the road having left the box on the door step..
I complained to RHS and got
Good afternoon,
Thank you for your email
We are very sorry to hear your comments in regards to your delivery. All drivers are instructed to leave orders in a safe place if no one is present on delivery however, we apologise that this did not fall under the category in a safe place. Please be re-assured that until goods are received by the customer they are our responsibility. We appreciate and value all feedback and I will ensure to pass your comments forwards. If we can be of any further assistance please do not hesitate to contact us.
Kind regards,
Ally
RHS Plants Customer Services
Obviously a Standard Email probably No 37B that they just ping out ensuring The RHS Personal Touch is retained.
The driver let them down and I will use them again
God I feel better now Young Codger............my son has always called me Old Codger !
I suppose being called Old codger by someone who knows you well is sort of ok. Being called it by a stranger can be perceived maybe as not so endearing. It would not bother me being called it by a stranger.
Human etiquette is strange, . Richard Pryor would often used the N word where the audience majority was black people, and they would laugh their socks off. A white man saying the same thing would be lambasted.
Often and in a similar way too, in Quentin Tarentino films Samuel L Jackson often does the same-regardless of potential target audience.
Try explaining this to a child.