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Out & Out

Was wondering if anyone else tried to use the money off coupon in the April magazine to order garden furniture from Out & Out. 
I ordered a garden set from them and was told delivery would be in 3 weeks.  11 weeks later and after numerous phone calls and emails, still no furniture! Ive given up and cancelled the order. 
Just wondering if anyone else is in the same position?

Posts

  • LynLyn Posts: 23,190
    I haven’t, but make sure they’ve refunded your money or make a claim on your credit card. 
    Gardening on the wild, windy west side of Dartmoor. 

  • Thanks guys, I spoke to them on the phone, they promised refund within 5 days. 
    Just very frustrating, whatever happened to good customer service.
    Doesn’t seem to exist much anymore.
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