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Can't edit profile.

KT53KT53 Posts: 9,016
in The potting shed
'Coz it's raining and I'm bored, I thought I'd update my profile.  All I want to do is add a location and update 'About Me'.  When I try to save the changes it says "Permissions Problem. You don't have permissions to do that"
Any bright ideas on how to get it sorted?
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Posts

  • wild edgeswild edges Posts: 10,497
    I just tried editing my 'about me' section and won't let me because "Usernames must be 2-20 characters and consist of letters, numbers, and underscores.". I'm not touching my user name though.
    If you can keep your head, while those around you are losing theirs, you may not have grasped the seriousness of the situation.
  • KT53KT53 Posts: 9,016
    How do we contact Mods these days?
  • KT53KT53 Posts: 9,016
    wild edges said:
    I just tried editing my 'about me' section and won't let me because "Usernames must be 2-20 characters and consist of letters, numbers, and underscores.". I'm not touching my user name though.
    I wonder if things have changed in the background since you created your username and spaces are no longer permitted.  No problem until you try to change something but then.....
  • LynLyn Posts: 23,190
    Mine’s doing the same now, never had a problem before. 
    Gardening on the wild, windy west side of Dartmoor. 

  • BobTheGardenerBobTheGardener Posts: 11,385
    Same here.  Even tried logging-in to the main site and then going to the forum but same permissions problem - must be a new bug.
    A trowel in the hand is worth a thousand lost under a bush.
  • Jason millyJason milly Posts: 546
    I was having this problem earlier in the week as posted in another thread.i just gave up I was trying to add my location. 
  • KT53KT53 Posts: 9,016
    Ah well.  Not really that bothered so I'm not going to chase it.
  • MarlorenaMarlorena Posts: 8,705
    edited April 2019
    What browser are you using?   I have found that if I use the Edge browser in Windows 10 I get the ''permissions'' issue, if I use Google Chrome it works perfectly... I did this yesterday..

    I should add, you have to log out first, then access through gardeners world.com... then sign in again.. [it's a palaver]...
    East Anglia, England
  • LynLyn Posts: 23,190
    Thta didn’t work for me yesterday, I’m on Safari ipad. .
    Gardening on the wild, windy west side of Dartmoor. 

  • LynLyn Posts: 23,190
    I’ve just been able to alter my signature but not the location, 
    Gardening on the wild, windy west side of Dartmoor. 

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