Normally it's the patient who will nominate the pharmacist rather than the GP practice as the closest to the patient isn't necessarily most convenient - or preferred. Our main Boots is also useless. I agreed to them setting up the repeat prescription for me and was told they would contact me when the next prescription was available. I heard nothing so called in to see if it was available. The label on the package was dated about 2 weeks earlier and I asked why I hadn't been told it was ready. The pharmacist effectively called me a liar when I said I had been told I would be contacted. Needless to say I didn't use them again after that.
Our neighbour used to work in the pharmacist which is literally at the end of our road but left because staff and the pharmacist were so rude to customers!
Yes, I nominated this pharmacy because it's a couple of minutes walk, there is another a bit further. But being as the surgery couldn't get things right, am a bit loath to try and change now. when we moved here the lady pharmacist was terrifying, looked like your least favorite Head Teacher, she retired, there was a lovelly young lady, she used to ring my Hubby and ask how he was doing with his meds, I asked if I should be worried, w used to have a laugh. This one is fine for consults, Had a go at his staff in front of me last year, (discovered someone with the same name at our surgery, was given her scripts. Yes, they were in the wrong, could have been dangerous, but in front of me, bad practice!!
The trouble with Pharmacy 2 U, is they don't talk to the public. They don't give advice, and when their computer broke down one xmas, all they told people was "Go to your local pharmacy". Local Pharmacist is faced with someone he hasn't seen a prescription from in a year, demanding that line that they used to keep especially in for Joe Bloggs, was very expensive, and went out of date when they decided they wanted them posting through the letterbox. They also have no up to date records and so can't make emergency supplies. So they send you back to the doctor, who says they have already issued a prescription, it's gone to Pharmacy to U on the internet. If the receptionist is really friendly instead of the usual dragon, they will get another prescription done for you to collect.
 The other thing is that a lot of the leaflets from Pharmacy 2 U made people think it was coming from the local pharmacy that they had always used.  When they phone the local pharmacy up to complain it hasn't been delivered or not what they wanted, the local pharmacist hasn't a clue what they are on about. The local surgery in the place where I worked last, has to ring patients up one by one to make sure they really wanted to switch from the local they had used for years.
Local Pharmacies have had a really hard time in the last year. Use them or lose them.
Thanks @fidgetbones. I wonder if the width is adjustable. My bread isn't always uniform - although today's is fine. But then I haven't attacked it yetđȘ
On the last occasion I did use our local pharmacy, I was in the queue behind an elderly gentleman who was asking for his wife's prescription. They couldn't find it and finally the pharmacist came out from the back and said he had collected it the previous day. The gentleman said he didn't remember collecting it but when the pharmacist insisted he had done the gent apologised and headed for the door. He hadn't got that far when the pharmacist said "Bl**dy old fool. He shouldn't be allowed out by himself"
That is disgusting KT53. My situation got even weirder. Spoke to GP reception, they told me the other day a script for 2 months was "issued" on the 8th Feb.so it was the pharmacists' fault they hadn't dispensed it, THEN, yesterday, "it hasn't been signed by the Dr", so been sitting there nearly 3 weeks, and not signed!!! See they are saying on TV and papers people aren't visiting the Gp for what could be important health issues. Well for the past year, mine (apart from this week, when I couldn't get through) when you ring the message says "Unless your call is urgent,please ring after the pandemic".
Sounds like your GP was at fault then not the pharmacy? If two months supply was prescribed then that is what you would get. Itâs illegal for the pharmacy not to supply whatâs on the prescription. Itâs a shame the staff were rude to you itâs very very easy to change your nomination to a different pharmacy it takes a few minutes only. I wouldnât use an internet pharmacy as others have said itâs impossible to sort out problems when they arise. We often have patients that we have to try to help because their prescription has gone off to Leeds!Â
No excuse for rudeness but we often get abuse because the doctor hasnât sent a prescription and a lot of people donât know how it works, they seem to think we prescribe the drugs?Â
I was sitting in the doctors car park this morning thinking, as you do,  what are the doctors doing since this pandemic,  if youâre ill you ring 111, if itâs urgent you ring 999, if you really need to speak to the doctor, itâs a phone call,  maybe they have been busy, but I donât know what with. It seems theyâre not on top of prescriptions either.Â
Gardening on the wild, windy west side of Dartmoor.Â
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It seems theyâre not on top of prescriptions either.Â